
Customer Service Assistant
If you are a customer service superstar looking for an opportunity to make a difference and work in a fast-paced environment, then the Customer Service Assistant position at H-E-B is for you! We are looking for a reliable, hardworking, and energetic individual to join our team and help us ensure that our customers have the best possible experience. As a Customer Service Assistant, you will be the face of H-E-B, providing exceptional service to our customers and ensuring they have a positive and memorable shopping experience.To be successful as a Customer Service Assistant, you must possess strong communication and interpersonal skills, a positive attitude, and the ability to work as part of a team. You must also be detail-oriented, organized, and able to multitask in a dynamic and busy environment. Previous customer service or retail experience is preferred but not required. If you possess the qualifications listed above and thrive in a customer-focused environment, then we want to hear from you!
Responsibilities:
- Provide exceptional customer service to all customers and ensure they have a positive and memorable shopping experience.
- Greet customers in a friendly and professional manner.
- Resolve customer inquiries and complaints in a timely and efficient manner.
- Assist customers with their purchases and answer questions regarding products and services.
- Maintain an organized and clean work environment.
- Process payments, returns, and exchanges.
- Track inventory and restock shelves as needed.
- Adhere to all company policies and procedures.
- Collaborate with other team members to ensure that all customers receive the best possible service.
- Remain up-to-date on product information and industry trends.
Excellent Communication Skills
Ability To Work Independently
Computer Literacy
Attention To Detail
Good Organizational Skills
Experience In A Customer Service Role
Strong Customer Service Orientation
Problem-Solving Abilities
Communication
Multitasking
Listening
Empathy
Patience
Efficiency
Problem-Solving
Organizational
Cash-handling
Conflict-Resolution
Diplomacy
Data-Entry
Product-Knowledge
Friendliness
Complaint-Handling
Communication
Leadership
Time management
Interpersonal Skills
creativity
self-motivation
Organizational skills
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Service Assistant in Kyle, TX, USA is between $21,690 and $30,845 per year. This range is based on salaries submitted by employers and employees in the area.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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