
Customer Service Assistant
We are looking for an enthusiastic Customer Service Assistant to join the team at H-E-B! You will be the friendly face of our customer service team, helping to create a positive shopping experience for our customers. As a Customer Service Assistant, you will be responsible for providing outstanding support and services to create a pleasant and enjoyable shopping experience.The ideal candidate should have excellent communication and customer service skills, as well as an eagerness to learn and grow within the company. You should be confident in your abilities to troubleshoot issues, handle complaints, and provide helpful advice to customers. Additionally, you should be able to work well independently, as well as in a team environment.If you are looking for an opportunity to utilize your customer service skills and join a successful and growing organization, we would love to hear from you!
Responsibilities:
- Provide a high level of customer service to create a pleasant and enjoyable shopping experience.
- Troubleshoot customer issues and handle customer complaints.
- Give helpful advice and guidance to customers.
- Maintain professional communication with customers.
- Work independently and in a team environment.
- Follow company policies and procedures.
- Ensure customer satisfaction and loyalty.
- Develop and maintain customer relationships.
- Stay up to date with product information and promotions.
- Assist in other areas of the store, as needed.
Strong Communication Skills
Excellent Organizational Skills
Ability To Multi-Task
Strong Problem-Solving Skills
Knowledge Of Customer Service Principles And Practices
Working Knowledge Of Ms Office
Flexible And Adaptable To Change
Ability To Work Well Under Pressure
Training
Scheduling
Listening
Assisting
Processing
Problem-Solving
Upselling
communicating
Greeting
Answering
Resolving
Investigating
Interacting
Empathizing
Clarifying
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
Organization
flexibility
Creative Thinking
Teamwork
According to JobzMall, the average salary range for a Customer Service Assistant in Cypress, TX, USA is between $22,000 and $30,000 per year. This range may vary depending on the company, experience, and qualifications of the individual.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started