
Customer Service Assistant
At H-E-B, we are looking for a friendly and customer-focused individual to join our team as a Customer Service Assistant. In this role, you will be responsible for ensuring a high level of customer satisfaction by providing excellent service in our stores. To be successful in this position, you must be an excellent communicator, highly organized, and passionate about delivering a positive customer experience. If you have a desire to work in a fast-paced and rewarding environment, we want to hear from you!
Responsibilities:
- Greet customers warmly and provide them with efficient service
- Handle customer inquiries and complaints in a professional, courteous, and timely manner
- Assist customers in selecting products and answer their questions
- Maintain a neat and orderly workspace
- Follow company policies and procedures for customer service
- Utilize problem-solving skills to resolve customer issues
- Provide accurate information about products and services
- Monitor customer feedback and make improvements as necessary
- Work collaboratively with other staff members to ensure customer satisfaction
- Maintain knowledge of current store promotions and discounts
Excellent Communication Skills
Strong Organizational Abilities
Proficiency In Ms Office
Positive Attitude
Knowledge Of Customer Service Principles And Practices
Ability To Stay Calm Under Pressure
Understanding Of Order Management Systems
Experience In A Customer Service Role
Scheduling
Product knowledge
Multitasking
Merchandising
Listening
Problem-Solving
safety
Cashiering
Upselling
Complaint handling
Interpersonal
Greeting
Resolving
Interacting
Inventorying
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
collaboration
Adaptability
According to JobzMall, the average salary range for a Customer Service Assistant in Corpus Christi, TX, USA is $27,000 - $36,000 per year. This salary range is based on salaries reported by employers, salaries reported by employees and market trends. Salaries may vary based on experience, qualifications, and other factors.
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H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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