H-E-B

Customer Service Assistant

H-E-B

Corpus Christi, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At H-E-B, we are looking for a friendly and customer-focused individual to join our team as a Customer Service Assistant. In this role, you will be responsible for ensuring a high level of customer satisfaction by providing excellent service in our stores. To be successful in this position, you must be an excellent communicator, highly organized, and passionate about delivering a positive customer experience. If you have a desire to work in a fast-paced and rewarding environment, we want to hear from you!

Responsibilities:

  1. Greet customers warmly and provide them with efficient service
  2. Handle customer inquiries and complaints in a professional, courteous, and timely manner
  3. Assist customers in selecting products and answer their questions
  4. Maintain a neat and orderly workspace
  5. Follow company policies and procedures for customer service
  6. Utilize problem-solving skills to resolve customer issues
  7. Provide accurate information about products and services
  8. Monitor customer feedback and make improvements as necessary
  9. Work collaboratively with other staff members to ensure customer satisfaction
  10. Maintain knowledge of current store promotions and discounts
Where is this job?
This job is located at Corpus Christi, TX, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Organizational Abilities

  • Proficiency In Ms Office

  • Positive Attitude

  • Knowledge Of Customer Service Principles And Practices

  • Ability To Stay Calm Under Pressure

  • Understanding Of Order Management Systems

  • Experience In A Customer Service Role

Required Skills
  • Scheduling

  • Product knowledge

  • Multitasking

  • Merchandising

  • Listening

  • Problem-Solving

  • safety

  • Cashiering

  • Upselling

  • Complaint handling

  • Interpersonal

  • Greeting

  • Resolving

  • Interacting

  • Inventorying

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service Assistant in Corpus Christi, TX, USA is $27,000 - $36,000 per year. This salary range is based on salaries reported by employers, salaries reported by employees and market trends. Salaries may vary based on experience, qualifications, and other factors.

Additional Information
H-E-B is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2023
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About H-E-B

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.

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