Customer Service Assistant

At H-E-B, we are looking for a friendly and helpful Customer Service Assistant to join our team. The ideal candidate for this role is someone who is passionate about helping customers and providing excellent service. The Customer Service Assistant should be dependable, reliable and must possess a strong work ethic. To be successful in this role, you must possess strong communication skills and have the ability to problem solve. You should also have a good knowledge of customer service standards and procedures. The ideal candidate should be familiar with Microsoft Office and have a high school diploma or GED. Previous customer service experience is a plus. If you think you’d be a great addition to our team, we’d love to hear from you!

Responsibilities for a Customer Service Assistant:

• Provide excellent customer service to all customers • Greet and assist customers in finding solutions to their inquiries • Address customer questions and complaints in a friendly and professional manner • Process payments and issue receipts • Demonstrate a positive attitude and genuine enthusiasm for customer service • Ensure customer satisfaction by providing knowledgeable and helpful advice • Maintain a working knowledge of customer service standards and procedures • Utilize Microsoft Office applications to process customers’ data and transactions • Adhere to company policies and procedures • Maintain a clean and organized work area • Assist with store projects and duties as assigned • Remain up to date on promotions and product knowledge

According to JobzMall, the average salary range for a Customer Service Assistant in Houston, TX, USA is $25,000 to $38,000 per year. This salary range is based on the analysis of salaries offered by employers in the Houston area. The salary range may vary depending on the experience and qualifications of the individual.

H-E-B is an American privately held supermarket chain based in San Antonio, Texas, with more than 350 stores throughout the U.S. state of Texas, as well as in northeast Mexico. The company also operates Central Market, an upscale organic and fine foods retailer.