GUESS

Keyholder

GUESS

Los Angeles, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to GUESS, where we believe in fashion that empowers self-expression and individuality. We are currently seeking a passionate and driven Keyholder to join our team and help us continue to create a unique and immersive shopping experience for our customers. As a Keyholder, you will not only have the opportunity to work with our stylish and on-trend products, but also play a crucial role in leading and motivating our team to achieve sales goals and provide exceptional customer service. If you have a strong background in retail, possess natural leadership skills, and thrive in a fast-paced environment, we would love to have you join our GUESS family.

  1. Lead and motivate sales team to achieve set sales goals and targets.
  2. Create a positive and welcoming atmosphere for customers by providing exceptional customer service.
  3. Develop and maintain strong product knowledge to assist customers and drive sales.
  4. Train and onboard new team members on company policies, procedures, and customer service standards.
  5. Utilize strong leadership skills to delegate tasks and responsibilities among team members effectively.
  6. Monitor and track team performance, providing feedback and coaching as needed.
  7. Collaborate with store management to create and implement strategies to increase sales and improve customer satisfaction.
  8. Ensure store appearance and visual merchandising comply with company standards.
  9. Handle customer complaints and resolve issues in a timely and professional manner.
  10. Maintain inventory levels and assist with product replenishment as needed.
  11. Adhere to company policies and procedures, including cash handling and opening/closing procedures.
  12. Stay updated on current fashion trends and product knowledge to assist customers with styling and outfit suggestions.
  13. Foster a positive and inclusive work environment for all team members.
  14. Assist with scheduling and managing employee time-off requests.
  15. Continuously strive to improve the customer shopping experience and contribute to the overall success of the store.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Prior Retail Experience: A Keyholder At Guess Should Have At Least 2-3 Years Of Experience Working In A Retail Environment, Preferably In A Leadership Or Management Role.

  • Strong Leadership Skills: This Role Requires The Ability To Effectively Manage And Motivate A Team, Delegate Tasks, And Resolve Conflicts In A Professional Manner.

  • Excellent Communication Skills: As A Keyholder, You Will Be Responsible For Communicating With Both Customers And Employees, So Strong Verbal And Written Communication Skills Are Essential.

  • Attention To Detail: Keyholders Must Be Detail-Oriented To Ensure The Store Is Properly Maintained, Merchandise Is Displayed Correctly, And All Operational Procedures Are Followed Accurately.

  • Knowledge Of Guess Brand And Products: A Keyholder Should Have A Strong Understanding Of The Guess Brand, Its Products, And Target Market To Provide Exceptional Customer Service And Drive Sales.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Team Leadership

  • Problem-Solving

  • Store management

  • Sales Techniques

  • Store

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Keyholder in Los Angeles, CA, USA is $26,000 to $43,000 per year. This range can vary depending on factors such as the size and type of company, the location within Los Angeles, and the individual's experience and qualifications. Additionally, factors such as bonuses, commissions, and benefits may also impact the overall salary range.

Additional Information
GUESS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 26th, 2024
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 
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About GUESS

Guess is an American clothing brand and retailer. In addition to clothing for both men and women, Guess markets other fashion accessories such as watches, jewelry, perfumes, and shoes.

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