
Keyholder
Welcome to GUESS, where we believe in fashion that empowers self-expression and individuality. We are currently seeking a passionate and driven Keyholder to join our team and help us continue to create a unique and immersive shopping experience for our customers. As a Keyholder, you will not only have the opportunity to work with our stylish and on-trend products, but also play a crucial role in leading and motivating our team to achieve sales goals and provide exceptional customer service. If you have a strong background in retail, possess natural leadership skills, and thrive in a fast-paced environment, we would love to have you join our GUESS family.
- Lead and motivate sales team to achieve set sales goals and targets.
- Create a positive and welcoming atmosphere for customers by providing exceptional customer service.
- Develop and maintain strong product knowledge to assist customers and drive sales.
- Train and onboard new team members on company policies, procedures, and customer service standards.
- Utilize strong leadership skills to delegate tasks and responsibilities among team members effectively.
- Monitor and track team performance, providing feedback and coaching as needed.
- Collaborate with store management to create and implement strategies to increase sales and improve customer satisfaction.
- Ensure store appearance and visual merchandising comply with company standards.
- Handle customer complaints and resolve issues in a timely and professional manner.
- Maintain inventory levels and assist with product replenishment as needed.
- Adhere to company policies and procedures, including cash handling and opening/closing procedures.
- Stay updated on current fashion trends and product knowledge to assist customers with styling and outfit suggestions.
- Foster a positive and inclusive work environment for all team members.
- Assist with scheduling and managing employee time-off requests.
- Continuously strive to improve the customer shopping experience and contribute to the overall success of the store.
Prior Retail Experience: A Keyholder At Guess Should Have At Least 2-3 Years Of Experience Working In A Retail Environment, Preferably In A Leadership Or Management Role.
Strong Leadership Skills: This Role Requires The Ability To Effectively Manage And Motivate A Team, Delegate Tasks, And Resolve Conflicts In A Professional Manner.
Excellent Communication Skills: As A Keyholder, You Will Be Responsible For Communicating With Both Customers And Employees, So Strong Verbal And Written Communication Skills Are Essential.
Attention To Detail: Keyholders Must Be Detail-Oriented To Ensure The Store Is Properly Maintained, Merchandise Is Displayed Correctly, And All Operational Procedures Are Followed Accurately.
Knowledge Of Guess Brand And Products: A Keyholder Should Have A Strong Understanding Of The Guess Brand, Its Products, And Target Market To Provide Exceptional Customer Service And Drive Sales.
Inventory Management
Communication
Time Management
Product knowledge
customer service
Cash Handling
Visual merchandising
Team Leadership
Problem-Solving
Store management
Sales Techniques
Store
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Keyholder in Los Angeles, CA, USA is $26,000 to $43,000 per year. This range can vary depending on factors such as the size and type of company, the location within Los Angeles, and the individual's experience and qualifications. Additionally, factors such as bonuses, commissions, and benefits may also impact the overall salary range.
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Guess is an American clothing brand and retailer. In addition to clothing for both men and women, Guess markets other fashion accessories such as watches, jewelry, perfumes, and shoes.

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