Customer Service Representative

At GUESS, we are looking for an enthusiastic and customer-focused individual to join our team as a Customer Service Representative. This role will involve providing exceptional customer service to ensure customer satisfaction. We are looking for someone who is passionate about helping people, has excellent communication skills and is comfortable working in a fast-paced environment. We require that the ideal candidate have at least one year of customer service experience and a high school diploma. If you have a friendly and outgoing personality, an ability to resolve customer issues and a commitment to exceeding customer expectations, then we want to hear from you!

Responsibilities of a Customer Service Representative at GUESS:

• Provide exceptional customer service to ensure customer satisfaction.

• Utilize excellent communication skills to effectively resolve customer issues.

• Uphold customer expectations and provide solutions to customer inquiries.

• Remain up-to-date on products, services, and policies in order to accurately answer customer questions.

• Follow company guidelines and procedures when interacting with customers.

• Maintain a positive and friendly attitude while interacting with customers.

• Respond to customer inquiries in a timely and efficient manner.

• Track customer feedback and provide reports to management.

• Create and maintain a customer database to ensure customer satisfaction.

• Identify and recommend process improvements to increase customer satisfaction.

According to JobzMall, the average salary range for a Customer Service Representative in Athens, Greece is approximately €17,000 to €21,000 per year. Salaries may vary depending on experience and qualifications.

Guess is an American clothing brand and retailer. In addition to clothing for both men and women, Guess markets other fashion accessories such as watches, jewelry, perfumes, and shoes.