Customer Service Representative

At GUESS, we are dedicated to providing our customers with an exceptional shopping experience. Our Customer Service Representatives are an integral part of our team, working to ensure that our customers have the best possible experience. We’re looking for candidates with excellent customer service skills, an upbeat personality, and an eagerness to learn. If you have an interest in fashion and a passion for helping people, you might be the perfect fit for this role. The successful candidate should possess:• At least 2+ years of customer service experience• Excellent communication skills, both verbal and written• The ability to problem-solve in a fast-paced environment• A friendly and positive demeanor• Proficiency in Microsoft Office and other software programs• The ability to work well independently and as part of a team

Responsibilities:

1. Provide excellent customer service to all customers by responding to inquiries in a timely manner.
2. Maintain a positive attitude and professional demeanor at all times.
3. Troubleshoot customer service issues and provide suitable solutions.
4. Utilize software programs such as Microsoft Office to process customer orders.
5. Keep accurate records of customer interactions and transactions.
6. Follow all company policies and procedures related to customer service.
7. Establish and maintain a friendly and professional relationship with customers.
8. Stay up-to-date on all products and services offered by GUESS.
9. Participate in team meetings and training sessions.
10. Assist in other areas of the store as needed.

According to JobzMall, the average salary range for a Customer Service Representative in Toronto, ON, Canada is between $32,000 and $45,000 per year. This range varies depending on the type of industry, company size, and experience level of the position.

Guess is an American clothing brand and retailer. In addition to clothing for both men and women, Guess markets other fashion accessories such as watches, jewelry, perfumes, and shoes.