Receptionist

At Great Clips, we are looking for an experienced and friendly Receptionist to join our team and provide an exceptional customer experience! As the first point of contact for our customers, the Receptionist must be detail-oriented, have excellent communication and organizational skills, and possess the ability to multitask and prioritize. Our ideal candidate is a team player with a positive attitude and an outgoing personality. If you are passionate about providing exceptional customer service and have a professional demeanor, we would love to hear from you.

Responsibilities:

1. Greet customers and visitors in a friendly and professional manner.
2. Answer incoming phone calls and direct them to the appropriate personnel.
3. Monitor customer flow and provide assistance as needed.
4. Maintain accurate records of customer interactions and transactions.
5. Handle customer inquiries and complaints in a timely and efficient manner.
6. Assist in the booking and rescheduling of customer appointments.
7. Process payments and balance out cash drawers.
8. Perform general administrative duties as needed.
9. Maintain a clean and organized reception area.
10. Ensure all customer service standards are met.

According to JobzMall, the average salary range for a Receptionist in Charlotte, NC, USA is $25,000 - $45,000 per year. This is an average range and the actual salary will depend on factors such as experience, education, and qualifications of the individual.

Great Clips is a hair salon franchise with over 4,100 locations across the United States and Canada.