Receptionist

As a Receptionist at Great Clips, you will be the first point of contact for customers and play an important role in providing an exceptional customer experience. We are looking for an enthusiastic and warm individual to fill this role who possesses excellent customer service and communication skills. The ideal candidate is highly organized, has a passion for helping people, and is able to multitask in a fast-paced environment. If you have the qualifications and enthusiasm to join our team, please apply today.

Responsibilities:

1. Greet customers upon arrival and provide a warm and friendly environment.
2. Answer incoming calls and provide information regarding services, hours, and other relevant information.
3. Process payments for services, product purchases, and other transactions.
4. Schedule appointments for customers and maintain accurate records in the appointment system.
5. Assist customers with product selection and provide detailed information about services.
6. Create a positive customer experience and ensure customer satisfaction.
7. Assist with other administrative tasks as needed, such as filing, data entry, and answering emails.
8. Follow company policies and procedures and adhere to customer service guidelines.
9. Maintain a clean and organized reception area and ensure all supplies are stocked.
10. Monitor security cameras and ensure the safety of customers and staff.

According to JobzMall, the average salary range for a Receptionist in Ann Arbor, MI, USA is $25,000 - $35,000 per year. This range is based on the salaries of individuals in the area who are currently employed in the same role.

Great Clips is a hair salon franchise with over 4,100 locations across the United States and Canada.