Senior Services Associate

Looking for a fulfilling and rewarding career where you can make a positive impact on the lives of others? Look no further than George Washington University! We are currently seeking a highly motivated and compassionate Senior Services Associate to join our dedicated team. In this role, you will have the opportunity to work with a diverse community of students, faculty, and staff and provide them with exceptional support and resources. If you have a passion for helping others, possess excellent communication and organizational skills, and have a strong commitment to customer service, we want to hear from you! Join us at GWU and be a part of shaping the future for our students and community.

1. Provide exceptional customer service to students, faculty, and staff by responding to inquiries and requests in a timely and professional manner.
2. Develop and maintain strong relationships with members of the GWU community, including students, faculty, and staff, to understand their needs and provide appropriate support and resources.
3. Serve as a primary point of contact for senior services, including managing phone and email inquiries, scheduling appointments, and coordinating services.
4. Maintain accurate and up-to-date records of all interactions and services provided to students, faculty, and staff.
5. Collaborate with other departments and service providers within GWU to ensure seamless and comprehensive support for students, faculty, and staff.
6. Proactively identify and address potential issues or concerns and escalate them to the appropriate party for resolution.
7. Conduct outreach and education efforts to promote awareness and utilization of senior services among the GWU community.
8. Stay informed about relevant policies, procedures, and resources to ensure accurate and up-to-date information is provided to students, faculty, and staff.
9. Participate in ongoing training and development opportunities to enhance knowledge and skills related to senior services.
10. Maintain confidentiality and adhere to all relevant privacy laws and regulations when handling sensitive information.
11. Continuously seek ways to improve and streamline processes and procedures to enhance the overall experience for students, faculty, and staff.
12. Act as a positive and professional representative of GWU, embodying the university's values and mission in all interactions.
13. Perform other related duties and responsibilities as assigned.

According to JobzMall, the average salary range for a Senior Services Associate is $35,000 to $60,000 per year. However, this can vary depending on factors such as location, experience, and the specific industry or company the individual is working for. Some Senior Services Associates may also be eligible for bonuses or commission based on their job performance.

The George Washington University is a private research university in Washington, D.C. It was chartered in 1821 by an act of the United States Congress.