Reverse Logistics Coordinator

We are looking for a highly motivated and organized Reverse Logistics Coordinator at GEODIS to join our team. This position is a great opportunity for someone who is looking to develop their skills and expertise in a fast-paced and diverse environment. The successful candidate must have an eye for detail, a strong customer service background, and excellent communication and problem-solving skills. The Reverse Logistics Coordinator is responsible for managing all returns and exchanges and ensuring customer satisfaction. If you are a self-starter with a passion for customer service and an ability to think outside the box, then this may be the perfect job for you!

Responsibilities of a Reverse Logistics Coordinator at GEODIS:

1. Manage the returns and exchanges process to ensure customer satisfaction.
2. Facilitate communication between customers and other departments to resolve any issues or concerns.
3. Monitor customer feedback and provide innovative solutions to improve customer satisfaction.
4. Ensure accurate data entry for returns and exchanges in the company database.
5. Develop and implement efficient return and exchange policies and procedures.
6. Maintain up-to-date records of all returns and exchanges.
7. Analyze data to monitor customer service metrics and identify areas for improvement.
8. Monitor and track inventory levels to ensure sufficient stock levels.
9. Develop reports to track customer service performance and provide insight into customer trends.
10. Develop and maintain relationships with external vendors to ensure timely and accurate deliveries.

According to JobzMall, the average salary range for a Reverse Logistics Coordinator in Bangkok, Thailand is THB 32,000 to THB 72,000 per month. The figures vary depending on the company, the candidate's experience level, and the type of industry. It is important to note that salaries can vary significantly depending on the sector, industry, and company.

GEODIS is a Supply Chain Operator ranking among the top companies in its field in Europe and the World. GEODIS, which is part of SNCF Logistics, which in turn is a business line of the SNCF Group, is the number one Transport and Logistics operator in France and ranked number four in Europe. The international reach includes a direct presence in 67 countries and a global network spanning over 120 countries. With its five Lines of Business (Supply Chain Optimization, Freight Forwarding, Contract Logistics, Distribution & Express and Road Transport), GEODIS manages its customers Supply Chain by providing end-to-end solutions enabled by our people, our infrastructure, processes and systems.