Receptionist

Welcome to Genesis HealthCare! We are a premier healthcare provider dedicated to providing exceptional care and support to our patients. We are currently seeking a highly organized and personable Receptionist to join our team. As the first point of contact for our patients and visitors, the ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. If you are passionate about providing top-notch customer service and have a strong attention to detail, we would love to hear from you!

1. Greet and welcome patients and visitors in a friendly and professional manner.
2. Answer and direct incoming phone calls and emails to the appropriate department or individual.
3. Schedule and confirm appointments for patients and maintain an organized appointment calendar.
4. Collect and update patient information, including personal and insurance details.
5. Maintain a clean and organized reception area.
6. Provide excellent customer service by addressing and resolving patient inquiries and concerns.
7. Communicate with other departments and staff to ensure smooth patient flow and timely response to requests.
8. Manage and distribute incoming and outgoing mail, packages, and faxes.
9. Keep accurate records of patient appointments, cancellations, and no-shows.
10. Adhere to all company policies and procedures, including maintaining patient confidentiality.
11. Assist with administrative tasks such as filing, data entry, and photocopying.
12. Stay informed of any changes in company policies, services, and procedures.
13. Attend and actively participate in staff meetings and training sessions.
14. Demonstrate a positive attitude and professional demeanor at all times.
15. Perform other duties as assigned by the supervisor.

According to JobzMall, the average salary range for a Receptionist in Pottstown, PA 19464, USA is between $25,000 and $35,000 per year. However, this can vary depending on the specific company, experience level, and other factors. Some receptionists in this area may earn more than $35,000 per year, while others may earn less than $25,000 per year. It is important to research the specific job and company to get a more accurate salary estimate.

Genesis HealthCare is a provider of short-term post-acute, rehabilitation, skilled nursing and long-term care services. Genesis operates approximately 500 skilled nursing centers and assisted/senior living residences in 34 states across the United States.