Receptionist

Welcome to Genesis HealthCare! We are a leading provider of skilled nursing and rehabilitation services, committed to delivering high-quality care to our patients. We are currently seeking a friendly and organized Receptionist to join our team.As the first point of contact for our facility, the Receptionist plays a crucial role in creating a positive and welcoming environment for our patients, families, and team members. The ideal candidate will have exceptional communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment.If you are passionate about providing exceptional customer service and are looking for a rewarding career in the healthcare industry, we encourage you to apply for this exciting opportunity at Genesis HealthCare.

1. Greet and welcome patients, families, and team members in a friendly and professional manner.
2. Answer and direct incoming phone calls to the appropriate parties.
3. Maintain a neat and organized reception area, ensuring a positive first impression for all visitors.
4. Collect and distribute mail and packages to the appropriate individuals.
5. Schedule appointments and maintain appointment calendars for healthcare providers.
6. Assist with administrative tasks such as data entry, filing, and record keeping.
7. Communicate and coordinate with other departments to ensure efficient operation of the facility.
8. Adhere to confidentiality policies and handle sensitive information with discretion.
9. Provide information and answer questions about the facility to patients and visitors.
10. Collaborate with the marketing team to promote the facility and its services.
11. Assist with special projects and events as needed.
12. Monitor and maintain office supplies inventory and place orders when necessary.
13. Handle and resolve complaints or concerns from patients, families, and team members.
14. Uphold the company's mission, vision, and values in all interactions.
15. Continuously seek opportunities for professional development and growth within the company.
16. Follow all safety and health regulations and maintain a clean and safe work environment.
17. Perform other duties as assigned by management.

According to JobzMall, the average salary range for a Receptionist in Rochester, NH, USA is $29,000 - $35,000 per year. This can vary depending on factors such as experience, location, and the specific industry or company a receptionist is working for.

Genesis HealthCare is a provider of short-term post-acute, rehabilitation, skilled nursing and long-term care services. Genesis operates approximately 500 skilled nursing centers and assisted/senior living residences in 34 states across the United States.