Receptionist

Welcome to Genesis HealthCare! We are a leading healthcare organization dedicated to providing the highest quality care to our patients. Currently, we are seeking a friendly and organized Receptionist to join our team. As the first point of contact for our facility, the ideal candidate will have excellent communication and customer service skills, along with a professional demeanor and the ability to multitask in a fast-paced environment. If you are passionate about helping others and have the necessary qualifications, we would love to hear from you.

1. Greet and welcome patients, visitors, and staff in a warm, friendly, and professional manner.
2. Answer and direct incoming phone calls to the appropriate departments or individuals.
3. Maintain a clean and organized reception area, ensuring a positive first impression for all who enter.
4. Register new patients and update existing patient information in the electronic medical records system.
5. Schedule and confirm patient appointments, coordinating with various departments to ensure timely and efficient care.
6. Verify insurance information and collect copays from patients.
7. Respond to patient inquiries and provide accurate information about our services and facilities.
8. Keep track of office supplies and place orders as needed.
9. Assist with administrative tasks, such as filing, data entry, and sorting mail.
10. Collaborate with other staff members to ensure a seamless and positive patient experience.
11. Maintain confidentiality of all patient information and adhere to HIPAA regulations.
12. Handle difficult or sensitive situations with tact and professionalism.
13. Continuously strive to improve customer service and patient satisfaction.
14. Stay updated on company policies and procedures and communicate changes to staff and patients.
15. Participate in staff meetings and training sessions as required.

According to JobzMall, the average salary range for a Receptionist in Kennett Square, PA 19348, USA is $24,000 - $36,000 per year. However, salaries may vary depending on factors such as experience, job duties, and the specific employer. Some receptionists in this area may make less than $24,000 per year, while others may make more than $36,000 per year. It is important to research the specific job and employer to get a more accurate salary estimate.

Genesis HealthCare is a provider of short-term post-acute, rehabilitation, skilled nursing and long-term care services. Genesis operates approximately 500 skilled nursing centers and assisted/senior living residences in 34 states across the United States.