Receptionist

Welcome to Genesis HealthCare! We are currently seeking a highly organized and personable Receptionist to join our team. As the first point of contact for our facility, the ideal candidate will possess exceptional customer service skills and a warm and welcoming demeanor. In this role, you will have the opportunity to make a positive impact on our patients and their families every day. If you have a passion for providing excellent service and the necessary qualifications, we would love to hear from you.

1. Greet and welcome visitors, patients, and their families in a warm and friendly manner.
2. Answer and direct phone calls to appropriate individuals or departments.
3. Maintain a professional and organized reception area.
4. Register new patients and update patient information as needed.
5. Schedule appointments and manage the appointment calendar.
6. Provide information and answer questions about the facility and services offered.
7. Handle inquiries and resolve any issues or complaints in a timely and courteous manner.
8. Collaborate with other staff members to ensure smooth and efficient patient flow.
9. Keep accurate records of patient visits and maintain confidentiality at all times.
10. Assist with administrative tasks such as filing, data entry, and report preparation.
11. Monitor and order office supplies as needed.
12. Ensure compliance with all company policies and procedures.
13. Continuously strive to provide exceptional customer service to patients and their families.
14. Stay up-to-date on industry trends and best practices for front desk operations.
15. Contribute to a positive and welcoming work environment for all staff members.

According to JobzMall, the average salary range for a Receptionist in Everett, WA, USA is between $31,000 and $39,000 per year. However, this can vary depending on factors such as experience, location, and the specific company or industry. Some receptionists in Everett may earn higher salaries, up to $45,000 or more, while others may earn lower salaries closer to $25,000 per year. It is important to research specific job listings and companies to get a better understanding of the salary range for receptionists in Everett.

Genesis HealthCare is a provider of short-term post-acute, rehabilitation, skilled nursing and long-term care services. Genesis operates approximately 500 skilled nursing centers and assisted/senior living residences in 34 states across the United States.