Collections Supervisor

As a Collections Supervisor at Genesis HealthCare, you will be responsible for managing and monitoring the overall operations of the collections process. You will be a critical member of the financial team and will be instrumental in ensuring the accuracy and timeliness of collections.We are looking for an experienced, organized, and detail-oriented individual to join our team. The ideal candidate will possess at least 5 years of experience in collections, knowledge of health care collections policies and procedures, and excellent communication and interpersonal skills. You should be a self-starter with the ability to work independently, as well as part of a team. We are looking for someone with a passion for delivering superior customer service and a commitment to excellence.If you possess the required qualifications and are ready to take on this important role, we'd love to hear from you!

Responsibilities:

1. Manage and monitor the overall operations of the collections process.
2. Ensure accuracy and timeliness of collections.
3. Maintain knowledge of health care collections policies and procedures.
4. Provide excellent customer service and ensure customer satisfaction.
5. Ensure timely resolution of customer inquiries and complaints.
6. Establish and maintain positive relationships with internal and external customers.
7. Maintain up-to-date records and reports.
8. Monitor and review collection results and processes to ensure accuracy and adherence to regulations.
9. Assist in the development of policies and procedures related to collections.
10. Identify and implement process improvements to maximize collections efficiency.

According to JobzMall, the average salary range for a Collections Supervisor in Philadelphia, PA, USA is $38,000 to $60,000 per year. This range may vary depending on experience, qualifications, employer, and other factors.

Genesis HealthCare is a provider of short-term post-acute, rehabilitation, skilled nursing and long-term care services. Genesis operates approximately 500 skilled nursing centers and assisted/senior living residences in 34 states across the United States.