Genesis HealthCare

Central Intake Coordinator

Genesis HealthCare

Eatontown, NJ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you looking for a rewarding career in the healthcare industry? Join the team at Genesis HealthCare as a Central Intake Coordinator! In this role, you will play a crucial part in the coordination and management of patient intake processes. We are seeking a highly organized and detail-oriented individual with a passion for providing exceptional customer service. If you have excellent communication skills and a background in healthcare, we encourage you to apply for this exciting opportunity.

  1. Coordinate and manage patient intake processes for Genesis HealthCare.
  2. Ensure timely and efficient intake of patients into the healthcare system.
  3. Serve as the primary point of contact for patients and their families during the intake process.
  4. Communicate with healthcare providers and insurance companies to obtain necessary patient information.
  5. Maintain accurate and up-to-date records of patient intake and admissions.
  6. Collaborate with various departments within the healthcare organization to ensure smooth and seamless patient transitions.
  7. Provide exceptional customer service to patients and their families, addressing any questions or concerns they may have.
  8. Keep abreast of changing healthcare policies and regulations related to patient intake processes.
  9. Identify and resolve any issues or barriers that may delay or complicate the intake process.
  10. Ensure compliance with all relevant laws, regulations, and policies related to patient confidentiality and privacy.
  11. Participate in training and development programs to enhance knowledge and skills related to the role.
  12. Contribute to the overall success of the healthcare organization by actively promoting and upholding its mission and values.
  13. Maintain a high level of professionalism and represent Genesis HealthCare positively in all interactions.
  14. Continuously evaluate and improve patient intake processes to enhance efficiency and patient satisfaction.
  15. Perform any other duties or responsibilities as assigned by the supervisor.
Where is this job?
This job is located at Eatontown, NJ, USA
Job Qualifications
  • Bachelor's Degree In Healthcare Administration, Business Management, Or Related Field.

  • Minimum Of 2 Years Experience In Healthcare Coordination Or Intake Management.

  • Strong Knowledge Of Medical Terminology, Insurance Policies, And Healthcare Regulations.

  • Excellent Communication And Interpersonal Skills, With The Ability To Work Effectively With Patients, Families, And Healthcare Professionals.

  • Proficient In Using Electronic Medical Record Systems And Other Relevant Software.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Scheduling

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • Organization

  • Problem-Solving

  • Prioritization

  • Medical

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Central Intake Coordinator in Eatontown, NJ, USA is $43,000 - $53,000 per year. This may vary depending on the specific company, experience level, and other factors.

Additional Information
Genesis HealthCare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 25th, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

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About Genesis HealthCare

Genesis HealthCare is a provider of short-term post-acute, rehabilitation, skilled nursing and long-term care services. Genesis operates approximately 500 skilled nursing centers and assisted/senior living residences in 34 states across the United States.

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