Staff Software Engineer - Customer Account Management

Are you passionate about developing innovative software solutions that enhance the customer experience? Do you have a strong background in customer account management and a desire to work for a leading global automotive company? If so, we have an exciting opportunity for you as a Staff Software Engineer at General Motors. Join our dynamic team and use your expertise to drive the development of cutting-edge technologies that will shape the future of the automotive industry. We are seeking a highly skilled and experienced individual who is dedicated, creative, and thrives in a collaborative environment. If this sounds like you, read on to learn more about the qualifications and responsibilities for this role.

1. Develop and implement innovative software solutions to enhance the customer experience.
2. Utilize expertise in customer account management to identify and address customer needs and concerns.
3. Collaborate with cross-functional teams to drive the development of cutting-edge technologies.
4. Utilize strong technical skills to design, code, and test software applications.
5. Troubleshoot and resolve complex technical issues.
6. Stay updated on industry trends and developments to ensure the software solutions remain competitive.
7. Work closely with project managers to define project scope, timelines, and deliverables.
8. Collaborate with product managers to understand product requirements and translate them into technical specifications.
9. Mentor and guide junior team members to ensure high-quality deliverables.
10. Participate in code reviews and provide constructive feedback to team members.
11. Document software designs, processes, and procedures for future reference.
12. Adhere to coding standards and best practices to ensure the reliability and maintainability of software solutions.
13. Continuously improve and optimize existing software applications.
14. Communicate project status and progress to stakeholders and management.
15. Identify and propose new ideas and technologies to improve software development processes and practices.

According to JobzMall, the average salary range for a Staff Software Engineer - Customer Account Management in Austin, TX, USA is between $120,000 and $160,000 per year. This salary range can vary depending on factors such as years of experience, skills, and the specific company or organization hiring.

We are a global team of diverse and talented people—from creative design to engineering and software development to manufacturing to marketing and finance—making contributions that extend far beyond our job titles and often bringing our life’s passion to our work. Get to know us and hear how we’re discovering more out of our careers with General Motors.