Service Executive, HCA
At General Electric, we are seeking a highly motivated and customer-focused Service Executive to join our Healthcare division. As a Service Executive, you will be responsible for providing exceptional service and support to our valued clients in the healthcare industry. Your passion for delivering top-notch customer service, combined with your technical expertise, will play a critical role in ensuring our clients' satisfaction and success. If you are a driven and dynamic individual with a background in healthcare technology and a strong commitment to customer service, we want you on our team. Join us at General Electric and be a part of a company that is dedicated to making a positive impact on the world.
- Develop and maintain strong relationships with clients in the healthcare industry
- Serve as the main point of contact for all service-related inquiries and issues
- Proactively identify and address client needs and concerns
- Ensure timely and effective resolution of client service requests and inquiries
- Collaborate with cross-functional teams to develop and implement solutions to complex client issues
- Stay current on industry trends and best practices to provide knowledgeable and informed support to clients
- Conduct regular check-ins and follow-ups with clients to ensure their satisfaction and identify opportunities for improvement
- Communicate service updates and new offerings to clients in a clear and effective manner
- Collect and analyze client feedback to identify areas of improvement and implement necessary changes
- Provide training and support to clients on the use of healthcare technology products and services
- Meet and exceed service-related performance goals and metrics set by the company
- Continuously strive to improve the overall customer experience and build long-term client relationships
- Represent General Electric and its values in all client interactions.
Bachelor's Degree In Healthcare Administration Or Related Field.
Minimum Of 3 Years Experience In A Service Or Customer-Facing Role In The Healthcare Industry.
Strong Understanding Of Healthcare Regulations And Compliance Standards.
Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.
Proficient In Using Software And Technology To Track And Analyze Service Data, As Well As Create Reports And Presentations For Management.
Troubleshooting
Communication
Sales
Time Management
Organizational Skills
Leadership
customer service
Relationship Management
Teamwork
Problem-Solving
Adaptability
Technical Knowledge
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Service Executive, HCA in Tennessee, USA is $43,000 - $48,000 per year. However, this can vary depending on factors such as the specific job role, level of experience, and the company or organization the individual is working for. Additionally, location within the state of Tennessee may also impact salary ranges.
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General Electric Company was an American multinational conglomerate founded in 1892 and incorporated in the state of New York and headquartered in Boston. The company had several divisions, including aerospace, energy, healthcare, and finance.
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