Field Service Engineer 2

Welcome to General Electric, a global leader in innovative technology solutions. We are currently seeking a highly skilled and motivated Field Service Engineer 2 to join our team. As a Field Service Engineer 2, you will play a crucial role in delivering exceptional technical support and services to our valued customers. We are looking for a driven individual with a strong technical background, excellent problem-solving skills, and a passion for providing top-notch customer service. If you are seeking a challenging and rewarding opportunity with a dynamic company, then we encourage you to apply for this role.

1. Provide technical support and services to customers in a timely and efficient manner.
2. Troubleshoot and resolve complex technical issues related to General Electric products.
3. Conduct on-site visits to customer locations for installation, maintenance, and repair services.
4. Collaborate with cross-functional teams to develop and implement technical solutions.
5. Develop and maintain strong relationships with customers to understand their needs and provide personalized support.
6. Utilize strong problem-solving skills to identify and resolve issues quickly and effectively.
7. Communicate technical information and updates to customers in a clear and professional manner.
8. Keep accurate records of customer interactions, technical issues, and solutions provided.
9. Stay up to date with the latest product developments and technologies to provide the best support to customers.
10. Comply with company policies and procedures to ensure safe and efficient work practices.
11. Assist in training and mentoring new Field Service Engineers.
12. Represent General Electric in a professional and positive manner at all times.
13. Continuously strive to improve customer satisfaction and loyalty through exceptional service delivery.
14. Adhere to service level agreements and meet or exceed performance metrics.
15. Travel to different locations and work flexible hours as needed to meet customer demands.

According to JobzMall, the average salary range for a Field Service Engineer 2 in Houston, TX, USA is between $70,000 and $90,000 per year. This can vary depending on factors such as experience, qualifications, and the specific company or industry. Additionally, benefits and bonuses may also be included in the overall compensation package.

General Electric Company was an American multinational conglomerate founded in 1892 and incorporated in the state of New York and headquartered in Boston. The company had several divisions, including aerospace, energy, healthcare, and finance.