Field Service Engineer 2
Welcome to General Electric! We are a leading global company that is dedicated to providing innovative solutions and services to our customers. As a Field Service Engineer 2, you will have the opportunity to join our dynamic team and play a crucial role in ensuring the success of our operations. We are looking for a highly skilled and motivated individual with a passion for technology and a strong commitment to delivering exceptional service. If you are someone who thrives in a fast-paced environment and enjoys problem-solving, we would love to hear from you. Keep reading to learn more about this exciting opportunity and how you can become a part of our GE family.
- Provide excellent customer service to clients by understanding their needs and effectively communicating solutions.
- Perform routine maintenance and repairs on various products and equipment, both on-site and remotely.
- Troubleshoot and diagnose technical issues, utilizing problem-solving skills to find efficient and effective solutions.
- Communicate with customers and internal teams to coordinate service visits and ensure timely resolution of issues.
- Maintain accurate records of service visits, equipment maintenance, and customer communications.
- Continuously expand knowledge and skills through training and staying updated on industry developments.
- Implement quality control processes to ensure all work meets company standards and customer expectations.
- Adhere to safety protocols and regulations while performing field service work.
- Collaborate with other team members to share knowledge and best practices.
- Represent the company in a professional and positive manner at all times.
- Travel to various locations to provide on-site support for customers.
- Keep track of inventory and supplies, ensuring all necessary equipment and tools are available for service visits.
- Act as a technical expert and resource for customers and colleagues.
- Uphold company values and promote a positive work culture.
Degree In Engineering: A Bachelor's Or Master's Degree In An Engineering Field Such As Mechanical, Electrical Or Industrial Engineering Is Typically Required For A Field Service Engineer 2 Position At General Electric. This Demonstrates A Strong Foundation Of Technical Knowledge And Problem-Solving Skills.
Minimum 3 Years Of Relevant Experience: A Field Service Engineer 2 At General Electric Is Expected To Have At Least 3 Years Of Experience In A Similar Role, Preferably In A Related Industry Such As Power Generation, Aviation, Or Healthcare. This Experience Should Include Hands-On Experience With Troubleshooting, Repair, And Maintenance Of Complex Equipment.
Strong Technical Skills: The Ideal Candidate For A Field Service Engineer 2 Role At General Electric Should Possess A Wide Range Of Technical Skills, Including Knowledge Of Electrical And Mechanical Systems, Computer Systems, And Software Applications. They Should Also Have The Ability To Read And Interpret Technical Drawings And Schematics.
Customer Service Orientation: As A Field Service Engineer 2, The Candidate Will Be Required To Interact With Customers On A Regular Basis. Therefore, Excellent Customer Service Skills And The Ability To Communicate Technical Information In A Clear And Professional Manner Are Essential.
Willingness To Travel: This Position May Require Frequent Travel To Customer Sites, Sometimes For Extended Periods Of Time. The Candidate Should Be Willing And Able To Travel Domestically And Internationally As Needed. This Also Includes A Valid Driver's License And A Clean Driving Record.
Communication
Time Management
customer service
equipment maintenance
Mechanical aptitude
Teamwork
Troubleshooting skills
Problem-Solving
Diagnostic Testing
Technical Expertise
Safety Protocols
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Service Engineer 2 in New York, NY, USA is $78,000 - $100,000 per year. This salary range can vary depending on factors such as the level of experience, education, and the specific industry or company the individual is working for. Additionally, bonuses and other benefits may also impact the overall salary package for a Field Service Engineer 2 in this location.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
General Electric Company was an American multinational conglomerate founded in 1892 and incorporated in the state of New York and headquartered in Boston. The company had several divisions, including aerospace, energy, healthcare, and finance.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started