Field Service Engineer 1

Welcome to the exciting world of GE! We are currently seeking a highly skilled and motivated Field Service Engineer 1 to join our team. As a global leader in technology and innovation, our company is dedicated to providing top-quality products and services to our customers. In this role, you will have the opportunity to work with cutting-edge equipment and systems while providing excellent technical support to our clients. We are looking for individuals who possess strong problem-solving skills, a positive attitude, and a passion for delivering exceptional customer service. If you have a degree in engineering or a related field, along with previous field service experience, we encourage you to apply for this rewarding position with GE.

1. Provide technical support to clients by troubleshooting and resolving equipment and system issues.
2. Install, repair, and maintain GE products and systems at customer sites.
3. Conduct regular maintenance checks and perform necessary updates and upgrades on equipment.
4. Collaborate with cross-functional teams to ensure timely and efficient resolution of customer issues.
5. Communicate with customers in a professional and courteous manner to provide product information, answer questions, and address concerns.
6. Keep accurate records of service visits, including equipment maintenance and repair logs.
7. Participate in training programs to stay updated on new products and technologies.
8. Adhere to company safety protocols and guidelines while working on customer sites.
9. Maintain a professional appearance and represent the company in a positive manner at all times.
10. Travel to customer sites, both locally and nationally, as required.
11. Continuously seek opportunities to improve processes and procedures to enhance customer satisfaction.
12. Collaborate with sales and marketing teams to identify potential new business opportunities.
13. Provide feedback to engineering and product development teams on product performance and customer feedback.
14. Act as a brand ambassador for GE, promoting our products and services to potential customers.
15. Uphold the company's values and maintain a high level of integrity in all interactions.

According to JobzMall, the average salary range for a Field Service Engineer 1 in New York, NY, USA is between $63,000 to $80,000 per year. This can vary depending on the specific company, location, and level of experience. Some companies may offer additional benefits such as bonuses, commissions, and health insurance.

General Electric Company was an American multinational conglomerate founded in 1892 and incorporated in the state of New York and headquartered in Boston. The company had several divisions, including aerospace, energy, healthcare, and finance.