General Electric

Field Service Engineer 1

General Electric

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a skilled engineer with a passion for problem-solving and delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you at General Electric as a Field Service Engineer 1. In this role, you will be responsible for providing technical support and maintenance to our clients, ensuring their equipment and systems are running at optimal levels. We are looking for a driven individual with strong technical knowledge, excellent communication skills, and a dedication to delivering top-notch service. If this sounds like you, we invite you to apply for this rewarding position and become part of our innovative and global team at General Electric.

  1. Provide technical support and maintenance to clients on a regular basis.
  2. Troubleshoot and resolve technical issues with equipment and systems.
  3. Conduct routine inspections and preventative maintenance to ensure optimal performance.
  4. Collaborate with other team members and departments to identify and implement solutions for complex problems.
  5. Communicate effectively with clients to understand their needs and address any concerns.
  6. Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction.
  7. Stay up-to-date with industry trends and advancements to continuously improve technical knowledge.
  8. Follow safety protocols and procedures while performing on-site visits.
  9. Document all service activities, including repairs and replacements, in a timely and accurate manner.
  10. Provide training and support to clients on the proper use and maintenance of equipment and systems.
  11. Travel to various locations to provide on-site support and service as needed.
  12. Adhere to company policies and procedures, as well as industry regulations and standards.
  13. Collaborate with sales teams to identify and pursue new business opportunities.
  14. Maintain inventory and ensure proper functioning of tools and equipment.
  15. Continuously strive for excellence in customer service and satisfaction.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Strong Technical Background: A Field Service Engineer 1 At General Electric Should Have A Solid Understanding Of Engineering Principles And Be Proficient In Troubleshooting And Repairing Complex Machinery And Equipment.

  • Relevant Experience: The Ideal Candidate Should Have At Least 2-3 Years Of Experience In A Related Field, Such As Mechanical Or Electrical Engineering, With A Focus On Field Service And Customer Support.

  • Excellent Communication Skills: As A Field Service Engineer, You Will Be Interacting With Customers On A Regular Basis, So Strong Verbal And Written Communication Skills Are Crucial For Success In This Role.

  • Ability To Work Independently: Field Service Engineers Often Work Alone In The Field, So The Ability To Work Independently And Make Quick Decisions Is Essential For This Role.

  • Willingness To Travel: This Role May Require Extensive Travel, Both Domestically And Internationally, To Provide On-Site Support To Customers. Therefore, A Willingness To Travel And Spend Extended Periods Away From Home Is Necessary For This Position.

Required Skills
  • Communication Skills

  • Time Management

  • Electrical Knowledge

  • customer service

  • Preventative maintenance

  • equipment maintenance

  • Mechanical aptitude

  • Problem-Solving

  • equipment calibration

  • Technical Troubleshooting

  • Field Support

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Service Engineer 1 in New York, NY, USA is between $60,000 and $80,000 per year. However, this can vary depending on factors such as experience, education, and industry. Some employers may offer higher salaries for this role, especially in industries such as technology or healthcare. Additionally, location can also play a role in the salary range, with larger cities typically offering higher salaries.

Additional Information
General Electric is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 22nd, 2025
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About General Electric

General Electric Company was an American multinational conglomerate founded in 1892 and incorporated in the state of New York and headquartered in Boston. The company had several divisions, including aerospace, energy, healthcare, and finance.

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