Welcome to General Electric, where we are committed to powering the world with innovative and sustainable solutions. We are currently seeking a Field Service Engineer 1 to join our team and help us provide exceptional service to our customers. In this role, you will have the opportunity to travel and work on a variety of complex equipment, using your technical expertise to troubleshoot and resolve issues. We are looking for a highly motivated individual with a passion for problem-solving and a dedication to delivering top-notch service. If you have a strong background in engineering and a desire to make a positive impact, we want to hear from you. Join us and be a part of shaping the future of energy.
- Perform on-site maintenance, troubleshooting, and repair of complex equipment.
- Utilize technical knowledge and expertise to diagnose and resolve technical issues.
- Travel to various locations to provide exceptional service to customers.
- Communicate effectively with customers to understand their needs and provide appropriate solutions.
- Keep accurate records of service and maintenance activities.
- Work collaboratively with team members and other departments to ensure timely and efficient resolution of issues.
- Stay updated on industry trends and advancements in technology to continuously improve service delivery.
- Comply with all safety protocols and procedures while on the job.
- Represent General Electric in a professional and positive manner at all times.
- Maintain a high level of customer satisfaction through prompt and effective problem-solving.
- Provide training and support to customers on the proper use and maintenance of equipment.
- Participate in project planning and execution to meet customer needs.
- Contribute to the development and improvement of service processes and procedures.
- Adhere to company policies and procedures, including ethical and compliance standards.
- Continuously seek opportunities to improve service delivery and customer satisfaction.
Technical Expertise: A Field Service Engineer 1 At General Electric Should Possess A Thorough Understanding Of The Company's Products And Services, As Well As Their Application In Various Industries. This Includes Knowledge Of Electrical And Mechanical Systems, Troubleshooting Techniques, And Familiarity With Relevant Software And Tools.
Field Experience: Previous Experience As A Field Service Technician Or In A Similar Role Is Highly Desirable For This Position. Candidates Should Have Practical Experience Working With Customers In The Field, Diagnosing And Repairing Equipment, And Providing On-Site Technical Support.
Communication Skills: As A Field Service Engineer, Effective Communication Is Essential For Building And Maintaining Relationships With Customers. This Includes The Ability To Clearly And Concisely Explain Technical Information To Non-Technical Individuals, As Well As Strong Listening And Interpersonal Skills.
Problem-Solving Abilities: Field Service Engineers Are Often Faced With Complex And Challenging Technical Issues That Require Creative Solutions. Candidates Should Possess Strong Analytical And Problem-Solving Skills, As Well As The Ability To Think Critically And Make Decisions Under Pressure.
Teamwork: General Electric Values Collaboration And Teamwork, And This Is Especially Important For Field Service Engineers Who Often Work Alongside Other Engineers And Technicians. Candidates Should Be Able To Work Well In A Team Environment, As Well As Independently, And Be Willing To Share Knowledge And Skills With Others.
Communication Skills
Software
Time Management
customer service
equipment maintenance
Mechanical aptitude
Teamwork
Problem-Solving
equipment calibration
Technical Troubleshooting
Safety Protocols
Electrical Systems
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Service Engineer 1 in Ohio, USA is between $50,000 and $75,000 per year. This can vary depending on the specific company, location, and experience level of the individual. Some companies may offer higher salaries for more experienced engineers or those with specialized skills. Additionally, benefits such as health insurance, retirement plans, and bonuses may also be included in the overall compensation package.
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General Electric Company was an American multinational conglomerate founded in 1892 and incorporated in the state of New York and headquartered in Boston. The company had several divisions, including aerospace, energy, healthcare, and finance.
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