Customer Service Manager

Act as the single point of contact to the customer. Responsible for customer portfolio P&L and growth. Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region. Responsible for outage scope planning and execution, including closeout oversight, event parts, and repairs planning. Act as the interface with various internal stakeholders such as engineering, finance, sales, sourcing, affiliates, risk, parts, and repairs. Responsible for establishing work scope, pricing, and driving emergent work for major repair projects Oversee transactional (TX), Extra Work, and Job Cost Estimator (JCE) proposals for assigned customers. Negotiate applicable concessions as they arise balancing maximum benefits/satisfaction for the customer with minimal acceptable financial impact to GE.

According to JobzMall, the average salary range for a Customer Service Manager in 30 Merchant St, Cincinnati, OH 45246, USA is between $40,000 and $50,000. This range is based on the average salaries reported by employers on JobzMall, and may vary depending on the industry, experience, education, and other factors.

General Electric Company was an American multinational conglomerate founded in 1892 and incorporated in the state of New York and headquartered in Boston. The company had several divisions, including aerospace, energy, healthcare, and finance.