Clinical Application Support Specialist II

Are you a highly skilled and motivated individual looking for a dynamic and challenging role in the healthcare industry? Look no further than General Electric’s Clinical Application Support Specialist II position. As a global leader in healthcare technology, GE is dedicated to improving patient outcomes through innovative and cutting-edge solutions. Join our team and become an integral part of providing exceptional support for our clinical applications to healthcare professionals around the world. We are seeking a candidate with strong technical expertise, excellent communication skills, and a passion for delivering exceptional customer service. If you are a self-starter with a drive to constantly learn and grow, we want to hear from you!

1. Provide technical support for GE's clinical applications to healthcare professionals worldwide.
2. Troubleshoot and resolve technical issues related to the use of GE's clinical applications.
3. Collaborate with cross-functional teams to develop and implement solutions for complex technical problems.
4. Develop and maintain strong relationships with clients, ensuring exceptional customer service and satisfaction.
5. Conduct training and education sessions for clients on how to effectively use GE's clinical applications.
6. Stay up-to-date on industry trends and advancements in healthcare technology to continuously improve support services.
7. Communicate effectively with clients, colleagues, and management to provide updates on support cases and escalate issues when necessary.
8. Maintain accurate documentation of support cases and resolutions.
9. Participate in on-call rotation to provide 24/7 support for critical issues.
10. Contribute to the development and improvement of support processes and procedures.
11. Act as a subject matter expert on GE's clinical applications, providing guidance and support to colleagues and clients.
12. Continuously seek opportunities to improve and optimize support services.
13. Adhere to company policies and procedures related to customer support and data privacy.
14. Collaborate with sales and marketing teams to promote GE's clinical applications and their benefits to potential clients.
15. Represent GE at industry conferences and events to showcase our clinical applications and support services.

According to JobzMall, the average salary range for a Clinical Application Support Specialist II in Cleveland, OH, USA is between $48,000-$80,000 per year. This may vary depending on factors such as experience, education, and specific job responsibilities.

General Electric Company was an American multinational conglomerate founded in 1892 and incorporated in the state of New York and headquartered in Boston. The company had several divisions, including aerospace, energy, healthcare, and finance.