Principal, Customer Segment Strategy

Welcome to Genentech, a leading biotechnology company focused on developing life-saving medicines for patients around the world. We are seeking a highly motivated and experienced individual to join our team as the Principal, Customer Segment Strategy. In this role, you will be responsible for developing and executing strategic plans to optimize customer engagement and drive business growth. This is a unique opportunity to make a significant impact in a fast-paced and dynamic environment. We are looking for a strategic thinker with excellent communication skills, a strong understanding of market trends, and a passion for improving patient outcomes. If you are a self-starter with a proven track record of success in customer segment strategy, we encourage you to apply and join us in our mission to transform the lives of patients.

1. Develop and execute strategic plans to optimize customer engagement and drive business growth.
2. Conduct market research and analysis to identify customer needs and trends.
3. Collaborate with cross-functional teams to understand business objectives and align customer segment strategy accordingly.
4. Create and maintain relationships with key stakeholders and external partners to gather insights and drive alignment.
5. Monitor and track customer segment performance and make recommendations for improvement.
6. Stay up-to-date on industry advancements and market trends to inform customer segment strategy.
7. Communicate effectively with internal and external stakeholders, including presenting strategic plans and progress updates.
8. Identify and implement innovative approaches to improve customer engagement and patient outcomes.
9. Lead and mentor a team of customer segment strategists to ensure alignment and success.
10. Develop and manage budgets for customer segment strategy initiatives.
11. Collaborate with marketing and sales teams to ensure alignment of customer segment strategy with overall business goals.
12. Ensure compliance with company policies, regulations, and ethical standards.
13. Continuously evaluate and improve customer segment strategy processes and procedures.
14. Represent the company at industry events and conferences to promote and gain insights on customer segment strategy.
15. Consistently monitor and report on the effectiveness of customer segment strategy initiatives.

According to JobzMall, the average salary range for a Principal, Customer Segment Strategy in South San Francisco, CA, USA is between $179,000 and $255,000 per year. This may vary based on factors such as the company, industry, experience, and education level.

Genentech, Inc., is a biotechnology corporation which became a subsidiary of Roche in 2009. Genentech Research and Early Development operates as an independent center within Roche. As of February 2020, Genentech employed 13,638 people.