Voice Engineering Manager

Frost Bank is looking for an experienced and innovative Voice Engineering Manager to join our team. We are a leading financial services provider with a strong commitment to customer service and the highest standards of quality. In this role, you will be instrumental in developing and maintaining our voice engineering systems, as well as leading a team of engineers to ensure a reliable and secure customer experience.The ideal candidate will possess strong technical acumen and have proven experience leading and managing a team of engineers. You must also have outstanding problem-solving, communication, and organizational skills, as well as a passion for innovation and delivering the best customer experience. The Voice Engineering Manager will be responsible for all aspects of the voice engineering process, from development to implementation.To be successful in this role, you must have a Bachelor’s degree in Computer Science, Electrical Engineering, or a related field, as well as 5+ years of experience in voice engineering and management. Knowledge of VoIP, SIP, and PBX systems is also highly desirable.If you are a motivated professional with a passion for engineering and customer service, we would love to hear from you.

Responsibilities:

1. Lead and manage a team of voice engineers to ensure the best customer experience.
2. Develop and maintain voice engineering systems.
3. Utilize problem-solving, communication, and organizational skills to ensure quality standards.
4. Foster innovation and customer satisfaction.
5. Implement voice engineering processes.
6. Ensure a reliable and secure customer experience.
7. Monitor and troubleshoot VoIP, SIP, and PBX systems.
8. Ensure compliance with all relevant laws and regulations.
9. Develop and implement best practices for voice engineering.
10. Train and mentor engineers on voice engineering processes.

According to JobzMall, the average salary range for a Voice Engineering Manager in Houston, TX, USA is between $85,000 and $142,000 per year. The salary range can vary depending on the experience of the individual, the size of the organization, and the industry they work in.

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.