Teller - Floater
Welcome to the Frost Bank team! We are seeking a highly motivated and customer-oriented individual to join us as a Teller Floater. In this role, you will have the opportunity to work in various branches, providing exceptional service to our clients and representing our brand with pride. If you are a team player with a strong attention to detail and a passion for helping others, we want to hear from you. Join us in our mission to help our clients achieve their financial goals and grow with us at Frost Bank.
- Provide exceptional customer service to all clients, ensuring a positive and welcoming experience at all times.
- Represent the Frost Bank brand with professionalism and integrity while interacting with clients and colleagues.
- Demonstrate a strong understanding of Frost Bank's products and services, and effectively communicate them to clients.
- Perform various teller duties, including processing transactions, balancing cash drawers, and maintaining accurate records.
- Proactively identify and resolve any client concerns or issues, ensuring their satisfaction and loyalty to Frost Bank.
- Adhere to all bank policies and procedures, as well as regulatory guidelines, to ensure the security and confidentiality of client information.
- Collaborate with team members and managers to ensure branch operations run smoothly and efficiently.
- Continuously seek opportunities to improve and enhance service delivery, contributing to the overall success of the team.
- Willingness to travel and work at various branch locations as needed.
- Maintain a professional and positive attitude, fostering a collaborative and respectful work environment.
High School Diploma Or Equivalent: A Teller - Floater At Frost Bank Must Possess A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Understanding Of Math And Can Handle Financial Transactions Accurately.
Customer Service Experience: As A Teller - Floater, One Will Be Interacting With Customers On A Daily Basis. Therefore, Having Previous Customer Service Experience Is Essential To Be Able To Handle Customers' Inquiries And Requests In A Professional And Efficient Manner.
Cash Handling Skills: A Teller - Floater Should Have Experience Handling Cash And Be Comfortable With Counting, Sorting, And Balancing Large Amounts Of Money. This Skill Is Crucial For Maintaining Accurate Financial Records And Preventing Errors.
Strong Communication Skills: A Teller - Floater Must Have Excellent Communication Skills To Effectively Interact With Customers And Colleagues. This Includes Listening To Customers' Needs, Providing Clear And Concise Information, And Resolving Any Issues That May Arise.
Flexibility And Adaptability: As A Teller - Floater, One Must Be Able To Adapt To Different Work Environments And Schedules. This May Include Working At Different Branches Or Filling In For Absent Tellers. The Ability To Be Flexible And Adapt To Changing Situations Is Essential For This Role.
Communication
Sales
Time Management
Multitasking
Attention to detail
customer service
Cash Handling
Teamwork
Computer skills
Problem-Solving
Organizational
Banking Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Teller - Floater in North Richland Hills, TX, USA is $27,000 - $32,000 per year. This can vary depending on the specific company, location, and experience level of the individual. Some companies may offer additional benefits such as bonuses or commission on top of the base salary.
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Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.
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