
Teller
At Frost Bank, we believe in serving our community and helping individuals and businesses achieve their financial goals. As a Teller, you will be an integral part of our team, providing exceptional customer service and handling financial transactions with accuracy and efficiency. We are looking for individuals who are passionate about helping others, possess strong communication skills, and have a keen eye for detail. If you thrive in a fast-paced environment and are looking for a fulfilling career in banking, we want you to join our Frost family.
- Provide exceptional customer service: Greet customers in a friendly and professional manner, listen to their needs and concerns, and assist with any financial transactions or inquiries.
- Handle financial transactions: Process deposits, withdrawals, transfers, and other transactions accurately and efficiently, following all bank policies and procedures.
- Promote bank products and services: Educate customers on the benefits of various banking products and services, such as checking and savings accounts, loans, and credit cards.
- Maintain cash drawer: Balance cash drawer at the beginning and end of each shift, handle cash and checks securely, and follow proper procedures for any discrepancies.
- Build relationships: Develop strong relationships with customers by providing personalized service, identifying their banking needs, and offering appropriate solutions.
- Collaborate with team members: Work closely with other tellers and bank staff to ensure a smooth and efficient operation, share knowledge and best practices, and support each other in achieving team goals.
- Uphold compliance and security standards: Adhere to all bank policies and procedures, including security protocols, to ensure the safety and confidentiality of customer information.
- Stay informed about industry trends: Keep up-to-date with banking industry trends, products, and services, and use this knowledge to provide excellent service and make informed recommendations to customers.
- Meet performance targets: Meet and exceed individual and team performance targets, such as customer satisfaction scores, transaction accuracy, and cross-selling goals.
- Represent the bank: Act as a positive ambassador for Frost Bank, promoting the bank's values and mission in all interactions with customers and the community.
Cash Handling Experience: A Teller At Frost Bank Needs To Be Comfortable Handling Large Amounts Of Cash On A Daily Basis. Previous Experience Working In A Cash Handling Role, Such As A Cashier Or Bank Teller, Is Highly Preferred.
Customer Service Skills: As The Primary Point Of Contact For Customers, A Teller Must Have Excellent Customer Service Skills. This Includes Being Friendly, Professional, And Able To Handle Customer Inquiries And Complaints Effectively.
Strong Attention To Detail: Teller Transactions Involve Handling Sensitive Financial Information, So It Is Crucial For A Teller To Have A High Level Of Accuracy And Attention To Detail. A Mistake In Counting Or Entering Numbers Could Have Serious Consequences For The Bank And Its Customers.
Basic Math And Computer Skills: A Teller Should Have Basic Math Skills To Count Cash And Accurately Process Transactions. They Should Also Be Comfortable Using Computers And Have Some Experience With Banking Software And Systems.
Trustworthiness And Integrity: As A Representative Of Frost Bank, A Teller Must Be Trustworthy And Demonstrate High Levels Of Integrity. They Will Be Handling Confidential Information And Must Adhere To Strict Ethical Standards To Maintain The Trust Of Customers And The Bank.
Communication
Sales
Time Management
Multitasking
Attention to detail
customer service
Cash Handling
Teamwork
Computer skills
Organization
Problem-Solving
Financial Knowledge
Communication
Conflict Resolution
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Teller in Vista View St, San Antonio, TX, USA is between $25,000 to $35,000 per year. This can vary depending on the specific bank or financial institution, the candidate's experience and qualifications, and the cost of living in the area. Some tellers may also receive bonuses or commission for meeting certain performance targets.
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Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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