
Teller
Welcome to Frost Bank, where our mission is to provide exceptional financial services to our customers while building strong relationships within our community. We are currently seeking a motivated and customer-focused individual to join our team as a Teller. As a Teller, you will play a crucial role in creating a positive experience for our customers by providing efficient and accurate transaction processing, while also promoting our products and services. If you have a passion for helping others and a strong attention to detail, we would love for you to apply. Join us in our commitment to making a difference in the lives of our customers and community.
- Process customer transactions accurately and efficiently, including deposits, withdrawals, and transfers.
- Provide exceptional customer service by greeting customers, answering questions, and addressing any concerns or issues.
- Promote Frost Bank's products and services to customers to meet their financial needs.
- Maintain a thorough understanding of all bank policies, procedures, and regulations to ensure compliance.
- Balance cash drawers and maintain accurate records of all transactions.
- Collaborate with team members to ensure a positive and welcoming atmosphere for customers.
- Continuously seek opportunities to improve customer satisfaction and retention.
- Keep up-to-date with industry trends and changes to effectively communicate with customers.
- Maintain a professional and friendly demeanor at all times.
- Adhere to security and confidentiality protocols to protect customer information.
- Participate in ongoing training and development to enhance job knowledge and performance.
- Assist with opening and closing procedures, as needed.
- Proactively identify and resolve any discrepancies or errors in customer accounts.
- Take responsibility for maintaining a clean and organized work environment.
- Embrace Frost Bank's mission and values and represent the company in a positive manner to customers and the community.
Strong Communication And Interpersonal Skills
High School Diploma Or Equivalent
Prior Customer Service Experience, Preferably In A Banking Or Retail Environment
Cash Handling Experience And Basic Math Skills
Knowledge Of Banking Products And Services, Including Basic Understanding Of Financial Transactions And Regulations.
Communication
Time Management
Attention to detail
customer service
Cash Handling
Teamwork
Organization
Problem-Solving
Multi-tasking
technology proficiency
Accuracy
Banking Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Teller in Fort Worth, TX 76132, USA is $28,000 to $34,000 per year.
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Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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