Frost Bank

Valle Dezavala, San Antonio, TX 78249, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Frost Bank, where we value our employees as much as our customers. We are currently seeking a skilled Teller to join our team and provide exceptional service to our clients. As a Teller, you will be responsible for conducting financial transactions, promoting and cross-selling bank products, and maintaining a positive and professional atmosphere for our customers. If you are a driven and customer-focused individual with a passion for the banking industry, we would love to hear from you. Join us at Frost Bank, where we strive to create a welcoming and inclusive work environment for all our employees.

  1. Conduct financial transactions: The Teller will be responsible for accurately and efficiently processing various financial transactions such as deposits, withdrawals, and loan payments.
  2. Promote and cross-sell bank products: The Teller will be expected to have a thorough understanding of all bank products and services, and actively promote and cross-sell them to customers in order to meet sales goals.
  3. Provide exceptional customer service: The Teller will be the first point of contact for customers and must consistently provide high-quality, friendly, and professional service to ensure a positive experience.
  4. Maintain a professional atmosphere: The Teller will be responsible for creating a welcoming and professional atmosphere for customers by maintaining a clean and organized work area and adhering to dress code policies.
  5. Adhere to bank policies and procedures: The Teller must have a strong understanding of all bank policies and procedures and ensure they are followed at all times to maintain security and accuracy.
  6. Handle customer inquiries and complaints: The Teller will be responsible for addressing customer inquiries and resolving any complaints in a timely and effective manner.
  7. Count and balance cash drawer: The Teller will be responsible for accurately counting and balancing their cash drawer at the end of each shift and reporting any discrepancies to a supervisor.
  8. Stay up-to-date with industry trends: The Teller will be expected to stay informed about current banking industry trends, products, and services in order to effectively serve customers and meet sales goals.
  9. Collaborate with team members: The Teller will work closely with other team members to ensure efficient and effective operations, as well as a positive and inclusive work environment.
  10. Uphold company values: The Teller must uphold and embody the company's values of valuing employees as much as customers and creating a welcoming and inclusive work environment.
Where is this job?
This job is located at Valle Dezavala, San Antonio, TX 78249, USA
Job Qualifications
  • Cash Handling Experience: A Teller At Frost Bank Should Have Previous Experience Handling Cash And Performing Accurate And Efficient Cash Transactions.

  • Customer Service Skills: Excellent Customer Service Skills Are Essential For A Teller At Frost Bank As They Will Be Interacting With Customers On A Daily Basis And Should Be Able To Provide Top-Notch Service.

  • Attention To Detail: Teller Duties Require A High Level Of Attention To Detail To Accurately Count And Process Large Amounts Of Cash, Checks, And Other Financial Documents.

  • Knowledge Of Banking Procedures: A Teller Should Have A Thorough Understanding Of Banking Procedures, Including Deposit And Withdrawal Processes, Check Cashing Policies, And Fraud Prevention Practices.

  • Computer Skills: Teller Positions At Frost Bank Require Proficiency In Using Computers And Various Software Programs, Such As Microsoft Office, To Process Transactions And Maintain Accurate Records.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • customer service

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Accuracy

  • Banking Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Teller in Valle Dezavala, San Antonio, TX 78249, USA is $26,000 to $31,000 per year. However, this can vary depending on factors such as experience, education, and the specific bank or financial institution. Additionally, bonuses and benefits may also be included in the total compensation package for a Teller in this area.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 4th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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