Teller

Are you a detail-oriented individual with a passion for providing exceptional customer service? Do you have a strong understanding of financial transactions and the ability to handle confidential information with discretion? If so, we have an exciting opportunity for you to join our team as a Teller at Frost Bank!As a Teller, you will be responsible for processing customer transactions accurately and efficiently, while also building strong relationships with our clients. Your excellent communication skills and positive attitude will be essential in providing a welcoming and professional experience for our customers. Additionally, you must have a high school diploma or equivalent and at least one year of experience in a customer service or cash handling role.If you are looking for a fulfilling career in the banking industry, we invite you to apply for our Teller position and become a part of the Frost Bank family.

1. Process customer transactions accurately and efficiently using banking software and systems.
2. Provide exceptional customer service by greeting and assisting customers with their banking needs.
3. Build and maintain strong relationships with customers to promote customer loyalty and retention.
4. Handle financial transactions, including deposits, withdrawals, and loan payments, with a high level of attention to detail.
5. Adhere to all security and confidentiality protocols to protect sensitive customer information.
6. Maintain a thorough understanding of banking products and services to effectively assist customers with their inquiries.
7. Identify opportunities to cross-sell and promote additional banking services to customers.
8. Handle and resolve customer complaints and issues in a professional and timely manner.
9. Balance cash drawers and maintain accurate records of transactions.
10. Collaborate with team members and other departments to ensure a seamless customer experience.
11. Attend training sessions to stay updated on banking policies, procedures, and regulations.
12. Continuously strive to meet and exceed individual and team performance goals.
13. Uphold the bank's values and mission by exhibiting a positive attitude and professional behavior towards all customers and colleagues.
14. Support the bank's commitment to community involvement and participate in volunteer opportunities as needed.
15. Adhere to all banking regulations and compliance standards to maintain a safe and secure banking environment.

According to JobzMall, the average salary range for a Teller in Austin, TX, USA is $23,000 - $38,000 per year. This range can vary depending on factors such as experience, qualifications, and the specific company or bank the Teller is employed by. Some Tellers may also receive bonuses or commission based on their performance.

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.