Frost Bank

San Antonio, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a fulfilling career in the banking industry? Do you have a passion for providing exceptional customer service and working in a fast-paced environment? Frost Bank is currently seeking a highly motivated individual to join our team as a Teller. In this role, you will have the opportunity to interact with customers, process financial transactions, and contribute to the success of our branch. If you have a knack for numbers, excellent communication skills, and a strong attention to detail, we encourage you to apply for this exciting opportunity.

  1. Provide exceptional customer service by greeting customers, answering questions, and addressing concerns in a friendly and professional manner.
  2. Process financial transactions accurately and efficiently, including deposits, withdrawals, and loan payments.
  3. Maintain a thorough understanding of bank products and services in order to effectively assist customers with their financial needs.
  4. Adhere to all bank policies and procedures, including security and regulatory compliance, to ensure the safety and security of customer accounts and bank assets.
  5. Maintain a clean and organized work area, including the teller station, to ensure a professional and inviting environment for customers.
  6. Actively participate in training and development opportunities to enhance job knowledge and skills.
  7. Act as a brand ambassador for the bank, promoting its values and mission to customers.
  8. Collaborate with team members to achieve branch goals and objectives.
  9. Continuously seek opportunities to improve processes and procedures for increased efficiency.
  10. Maintain confidentiality of customer information and adhere to privacy regulations.
  11. Proactively identify and resolve customer issues or refer them to the appropriate department for resolution.
  12. Stay up-to-date on industry developments and changes in banking regulations.
  13. Assist with opening and closing procedures of the branch.
  14. Assist with special projects and tasks as assigned by management.
  15. Uphold a positive and professional image of the bank at all times.
Where is this job?
This job is located at San Antonio, TX, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Educational Requirement For A Teller Job At Frost Bank Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Level Of Education And Knowledge.

  • Cash Handling Experience: Previous Experience In Handling Cash And Performing Financial Transactions Is An Essential Qualification For A Teller Job. This Includes Counting And Balancing Cash, Processing Deposits And Withdrawals, And Verifying Customer Signatures.

  • Customer Service Skills: As Teller Is Often The First Point Of Contact For Customers, It Is Essential To Have Strong Customer Service Skills. This Includes Effective Communication, Problem-Solving, And The Ability To Handle Difficult Customers.

  • Attention To Detail: Teller Job At Frost Bank Requires Accuracy And Attention To Detail As They Are Responsible For Handling Large Sums Of Money. A Candidate With Strong Attention To Detail Can Avoid Errors And Maintain The Security Of Customers' Funds.

  • Basic Computer Skills: With The Increasing Use Of Technology In Banking, Basic Computer Skills Are A Must For A Teller Job. This Includes Proficiency In Microsoft Office And The Ability To Learn And Navigate Banking Software.

Required Skills
  • Banking

  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • Organizational Skills

  • customer service

  • Cash Handling

  • Teamwork

  • Numeracy

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Networking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Teller in San Antonio, TX, USA is between $23,000 and $41,000 per year. This may vary depending on factors such as experience, location, and the specific financial institution. Some tellers may also receive bonuses and other benefits, which can increase their overall compensation.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 22nd, 2024
Apply BeforeAugust 19th, 2025
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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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