Frost Bank

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Frost Bank! We are seeking a dedicated and friendly individual to join our team as a Teller. As a Teller, you will have the opportunity to interact with customers on a daily basis, providing them with exceptional service and assisting them with their financial needs. We are looking for someone who is detail-oriented, organized, and has a passion for helping others. If you have a positive attitude and a strong work ethic, we would love to have you on board. Read on for more details about this exciting opportunity.

  1. Greet and welcome customers in a friendly and professional manner.
  2. Process a variety of financial transactions accurately and efficiently.
  3. Assist customers in opening new accounts and provide information on bank products and services.
  4. Maintain a thorough knowledge of bank policies, procedures, and regulations.
  5. Handle and balance cash drawers on a daily basis.
  6. Respond to customer inquiries and resolve any issues or concerns.
  7. Maintain a clean and organized work area.
  8. Cross-sell bank products and services to customers.
  9. Identify opportunities to improve customer service and suggest solutions.
  10. Collaborate with team members to achieve branch goals.
  11. Adhere to all security and confidentiality protocols.
  12. Stay updated on industry trends and developments.
  13. Attend training sessions to enhance job knowledge and skills.
  14. Follow all compliance and regulatory standards.
  15. Provide excellent customer service by building and maintaining strong relationships with customers.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Strong Mathematical Skills: A Teller At Frost Bank Must Possess Excellent Mathematical Abilities To Accurately Count And Handle Large Amounts Of Cash.

  • Customer Service Experience: Frost Bank Values Exceptional Customer Service And Seeks Candidates With Previous Experience In A Customer-Facing Role.

  • Attention To Detail: As A Teller, It Is Crucial To Have A Keen Eye For Detail To Ensure All Transactions Are Processed Accurately And Efficiently.

  • Cash Handling Experience: Candidates With Previous Experience Handling Cash, Such As In A Retail Or Banking Environment, Are Preferred For This Role.

  • Team Player: Frost Bank Values Teamwork And Seeks Individuals Who Can Work Collaboratively With Colleagues To Achieve Common Goals And Provide Exceptional Service To Customers.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • Fraud detection

  • Financial Transactions

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Work ethic

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Teller in Austin, TX, USA is $27,000 - $32,000 per year. This can vary depending on factors such as experience, education, and the specific financial institution. Some tellers may also receive additional benefits such as bonuses or commission.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 22nd, 2024
Apply BeforeApril 11th, 2026
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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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