Frost Bank is seeking an enthusiastic, customer service-minded individual to join our team as a Teller. In this role, you will be responsible for providing excellent service to our customers by accurately processing a variety of banking transactions, such as deposits, withdrawals, transfers, and loan payments. The ideal candidate is an organized, detail-oriented professional who is passionate about helping people and providing excellent customer service.To be successful in this role, you should have a high school diploma or equivalent, 1-2 years of customer service experience, and basic knowledge of banking and financial services. You should also have excellent communication, problem-solving, and mathematical skills. If you are looking for a rewarding role in an established company that is making a difference in the banking industry, then this is the opportunity for you.
Responsibilities:
- Greet customers and provide exceptional customer service while processing banking transactions such as deposits, withdrawals, transfers, and loan payments.
- Maintain accuracy and confidentiality when handling customer information.
- Answer customer inquiries regarding banking services and products.
- Ensure compliance with banking regulations and company policies.
- Assist customers in resolving issues with their accounts.
- Cross-sell bank products and services.
- Balance daily transactions and reconcile cash drawer.
- Assist with other duties as needed.
Ability to work in a fast-paced environment
Excellent Customer Service Skills
Excellent Verbal And Written Communication Skills
Cash Handling Experience
Accuracy And Attention To Detail
Solid Math Skills
Proficient With Computers And Basic Software Programs
Knowledge Of Banking Regulations And Compliance Standards
Banking
Communication
Sales
Product knowledge
Multitasking
Attention to detail
Problem Solving
Organizational Skills
customer service
Cash Handling
Compliance
Cashiering
Computer Literacy
Accuracy
Security Procedures
Communication
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Teller in Austin, TX, USA is $17.05 - $24.64 per hour.
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Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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