Frost Bank

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Frost Bank is seeking an enthusiastic, customer service-minded individual to join our team as a Teller. In this role, you will be responsible for providing excellent service to our customers by accurately processing a variety of banking transactions, such as deposits, withdrawals, transfers, and loan payments. The ideal candidate is an organized, detail-oriented professional who is passionate about helping people and providing excellent customer service.To be successful in this role, you should have a high school diploma or equivalent, 1-2 years of customer service experience, and basic knowledge of banking and financial services. You should also have excellent communication, problem-solving, and mathematical skills. If you are looking for a rewarding role in an established company that is making a difference in the banking industry, then this is the opportunity for you.

Responsibilities:

  1. Greet customers and provide exceptional customer service while processing banking transactions such as deposits, withdrawals, transfers, and loan payments.
  2. Maintain accuracy and confidentiality when handling customer information.
  3. Answer customer inquiries regarding banking services and products.
  4. Ensure compliance with banking regulations and company policies.
  5. Assist customers in resolving issues with their accounts.
  6. Cross-sell bank products and services.
  7. Balance daily transactions and reconcile cash drawer.
  8. Assist with other duties as needed.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Ability to work in a fast-paced environment

  • Excellent Customer Service Skills

  • Excellent Verbal And Written Communication Skills

  • Cash Handling Experience

  • Accuracy And Attention To Detail

  • Solid Math Skills

  • Proficient With Computers And Basic Software Programs

  • Knowledge Of Banking Regulations And Compliance Standards

Required Skills
  • Banking

  • Communication

  • Sales

  • Product knowledge

  • Multitasking

  • Attention to detail

  • Problem Solving

  • Organizational Skills

  • customer service

  • Cash Handling

  • Compliance

  • Cashiering

  • Computer Literacy

  • Accuracy

  • Security Procedures

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Teller in Austin, TX, USA is $17.05 - $24.64 per hour.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 24th, 2023
Apply BeforeMay 10th, 2026
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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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