Welcome to Frost Bank, where we believe in building strong relationships and providing exceptional financial services to our clients. We are currently seeking a highly motivated and experienced Relationship Manager II to join our team. In this role, you will have the opportunity to develop and maintain relationships with our clients, while helping them achieve their financial goals. We are looking for someone who is passionate about providing excellent customer service and has a strong background in banking and financial services. If you have a proven track record of success in relationship management and a desire to make a positive impact, we would love to hear from you. Join us at Frost Bank and be a part of our dedicated team of professionals.
- Develop and maintain relationships with clients, providing exceptional customer service and ensuring their financial needs are met.
- Utilize strong background in banking and financial services to effectively advise and guide clients towards achieving their financial goals.
- Identify opportunities to deepen client relationships and cross-sell additional products and services.
- Monitor client accounts and proactively address any issues or concerns to ensure a positive banking experience.
- Collaborate with other team members and departments to provide comprehensive and seamless service to clients.
- Stay up-to-date on industry trends and developments to better serve clients and ensure compliance with regulations.
- Utilize effective communication skills to build rapport and trust with clients, promoting a positive and professional image of Frost Bank.
- Meet or exceed sales goals and contribute to the overall success of the team.
- Maintain accurate and detailed records of client interactions and transactions.
- Demonstrate a strong understanding of Frost Bank's products and services, and effectively communicate their benefits to clients.
- Continuously seek opportunities for personal and professional development to enhance job performance.
- Adhere to all company policies and procedures, as well as regulatory guidelines, to ensure a safe and compliant work environment.
- Act as a brand ambassador for Frost Bank, representing the company with integrity and professionalism at all times.
- Collaborate with management to develop and implement strategies for improving client satisfaction and retention.
- Provide feedback and suggestions for improving processes and procedures to enhance the overall client experience.
Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.
Bachelor's Degree In Finance, Business Administration, Or Related Field.
Minimum Of 3-5 Years Experience In Relationship Management Or Sales Within The Financial Services Industry.
Strong Knowledge Of Banking Products And Services, Including Loans, Investments, And Wealth Management.
Proven Track Record Of Meeting Sales Goals And Exceeding Customer Expectations.
Financial Analysis
Communication Skills
Business Development
Problem Solving
Negotiation
customer service
Relationship Building
Team Leadership
Risk assessment
Client management
Sales strategies
Cross-Selling
Communication
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Relationship Manager II in Baytown, TX, USA is $63,000-$103,000 per year. This can vary depending on factors such as the specific company, the candidate's level of experience, and the current job market conditions.
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Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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