Frost Bank

Relationship Manager II

Frost Bank

Austin, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Frost Bank, where we prioritize building strong relationships with our clients to help them achieve financial success. We are currently seeking a Relationship Manager II to join our team and continue our tradition of exceptional customer service. As a Relationship Manager, you will play a vital role in understanding and fulfilling the financial needs of our clients. Our ideal candidate is a highly motivated and experienced professional with a proven track record of building and maintaining relationships with clients. If you are passionate about providing top-notch service and have a strong background in finance and customer relationship management, we invite you to apply for this exciting opportunity.

  1. Develop and maintain strong relationships with clients to understand their financial needs and goals.
  2. Provide exceptional customer service by promptly responding to client inquiries and concerns.
  3. Utilize knowledge of finance and banking products to offer tailored solutions to clients.
  4. Act as the primary point of contact for assigned clients and be responsible for their overall satisfaction.
  5. Collaborate with other team members to ensure seamless delivery of services to clients.
  6. Identify opportunities to deepen client relationships and promote additional services.
  7. Conduct thorough needs assessments with clients to determine their financial priorities.
  8. Stay updated on industry trends and changes in banking regulations to effectively serve clients.
  9. Meet and exceed sales targets and goals set by the bank.
  10. Maintain accurate and detailed records of client interactions and transactions.
  11. Adhere to all bank policies and procedures to ensure compliance with regulations.
  12. Attend regular training sessions to enhance product knowledge and sales skills.
  13. Represent Frost Bank in a professional and positive manner at all times.
  14. Mentor and train junior team members to ensure consistent delivery of exceptional customer service.
  15. Continuously seek opportunities to improve and enhance the client experience with Frost Bank.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In Relationship Management, Preferably In The Banking Industry.

  • Proven Track Record Of Building And Maintaining Strong Relationships With Clients.

  • Strong Knowledge Of Financial Products And Services, Including Lending, Investments, And Insurance.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Collaborate With Team Members And Clients.

Required Skills
  • Financial Analysis

  • Networking

  • Communication

  • Time Management

  • Attention to detail

  • Negotiation

  • customer service

  • Relationship Building

  • Teamwork

  • Problem-Solving

  • Cross-Selling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Relationship Manager II in Austin, TX, USA is $80,000-$120,000 per year. This may vary based on factors such as experience, qualifications, and the specific company or industry the Relationship Manager is working in.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 4th, 2024
Apply BeforeApril 11th, 2026
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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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