Frost Bank

Personal Banker II

Frost Bank

Dallas, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Frost Bank, we believe that financial success starts with personalized service. As a Personal Banker II, you will have the opportunity to build lasting relationships with our clients and help them achieve their financial goals. We are looking for a dynamic and driven individual who is passionate about providing exceptional customer service and has a strong understanding of banking products and services. If you are someone who thrives in a fast-paced environment and enjoys helping others, then we want to hear from you! Join our team at Frost Bank and make a positive impact on the lives of our clients every day.

  1. Build and maintain strong relationships with clients by providing personalized and exceptional customer service.
  2. Assist clients in achieving their financial goals by offering appropriate banking products and services.
  3. Utilize strong knowledge of banking products and services to educate and advise clients.
  4. Act as a trusted advisor to clients by identifying their financial needs and offering tailored solutions.
  5. Proactively identify opportunities to deepen client relationships and increase business.
  6. Process and manage a variety of banking transactions accurately and efficiently.
  7. Provide support to clients by troubleshooting and resolving any issues or concerns.
  8. Stay up-to-date on industry trends and changes in banking regulations to ensure compliance.
  9. Collaborate with team members to achieve branch goals and maintain a positive work environment.
  10. Continuously strive to improve and enhance the client experience.
  11. Adhere to all bank policies, procedures, and guidelines.
  12. Participate in ongoing training and development opportunities to expand knowledge and skills.
  13. Act as a brand ambassador for Frost Bank and uphold its values and reputation.
  14. Maintain confidentiality and protect sensitive client information.
  15. Demonstrate a strong commitment to ethical and responsible banking practices.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Bachelor's Degree In Business, Finance, Or A Related Field.

  • Excellent Communication And Customer Service Skills.

  • Minimum Of 2 Years Experience In Personal Banking Or Financial Services.

  • Strong Knowledge Of Banking Products And Services, Including Loans, Investments, And Insurance.

  • Ability To Handle Multiple Tasks And Prioritize Effectively In A Fast-Paced Environment.

Required Skills
  • Financial Analysis

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Relationship Management

  • Cash Handling

  • Problem-Solving

  • Banking Regulations

  • Cross-Selling

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Personal Banker II in Dallas, TX, USA is between $37,000 to $55,000 per year. This range can vary depending on factors such as experience, education, and the specific company or financial institution. Some Personal Banker II positions may also offer bonuses or commission based on performance.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 4th, 2024
Apply BeforeAugust 19th, 2025
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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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