At Frost Bank, we believe that financial success starts with personalized service. As a Personal Banker II, you will have the opportunity to build lasting relationships with our clients and help them achieve their financial goals. We are looking for a dynamic and driven individual who is passionate about providing exceptional customer service and has a strong understanding of banking products and services. If you are someone who thrives in a fast-paced environment and enjoys helping others, then we want to hear from you! Join our team at Frost Bank and make a positive impact on the lives of our clients every day.
- Build and maintain strong relationships with clients by providing personalized and exceptional customer service.
- Assist clients in achieving their financial goals by offering appropriate banking products and services.
- Utilize strong knowledge of banking products and services to educate and advise clients.
- Act as a trusted advisor to clients by identifying their financial needs and offering tailored solutions.
- Proactively identify opportunities to deepen client relationships and increase business.
- Process and manage a variety of banking transactions accurately and efficiently.
- Provide support to clients by troubleshooting and resolving any issues or concerns.
- Stay up-to-date on industry trends and changes in banking regulations to ensure compliance.
- Collaborate with team members to achieve branch goals and maintain a positive work environment.
- Continuously strive to improve and enhance the client experience.
- Adhere to all bank policies, procedures, and guidelines.
- Participate in ongoing training and development opportunities to expand knowledge and skills.
- Act as a brand ambassador for Frost Bank and uphold its values and reputation.
- Maintain confidentiality and protect sensitive client information.
- Demonstrate a strong commitment to ethical and responsible banking practices.
Bachelor's Degree In Business, Finance, Or A Related Field.
Excellent Communication And Customer Service Skills.
Minimum Of 2 Years Experience In Personal Banking Or Financial Services.
Strong Knowledge Of Banking Products And Services, Including Loans, Investments, And Insurance.
Ability To Handle Multiple Tasks And Prioritize Effectively In A Fast-Paced Environment.
Financial Analysis
Communication
Sales
Time Management
Product knowledge
Attention to detail
customer service
Relationship Management
Cash Handling
Problem-Solving
Banking Regulations
Cross-Selling
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Personal Banker II in Dallas, TX, USA is between $37,000 to $55,000 per year. This range can vary depending on factors such as experience, education, and the specific company or financial institution. Some Personal Banker II positions may also offer bonuses or commission based on performance.
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Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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