Frost Bank

Personal Banker I - Floater

Frost Bank

Dallas, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Frost Bank is seeking a highly motivated and customer-focused individual to join our team as a Personal Banker I - Floater. As a member of our growing financial institution, you will have the opportunity to provide excellent service and build relationships with our clients while also gaining valuable experience in various branches. We are looking for a dedicated and adaptable individual who is committed to delivering top-notch service and has a passion for the banking industry. If you possess strong communication skills, attention to detail, and a desire to help others achieve their financial goals, we would love to have you on our team.

  1. Provide exceptional customer service by greeting clients, answering inquiries, and addressing any issues or concerns promptly and professionally.
  2. Serve as the main point of contact for clients, actively listening to their needs and recommending appropriate financial solutions and products.
  3. Build and maintain strong relationships with clients to ensure their satisfaction and loyalty to the bank.
  4. Develop a deep understanding of the bank's products and services to effectively educate clients and promote them as needed.
  5. Handle a variety of banking transactions, including deposits, withdrawals, and loan payments, accurately and efficiently.
  6. Maintain proper cash handling procedures and ensure all transactions are in compliance with banking regulations.
  7. Assist with opening and closing accounts, as well as processing loan applications and credit card applications.
  8. Support and participate in various marketing and sales initiatives to drive business and attract new clients.
  9. Collaborate with team members and branch managers to achieve branch goals and targets.
  10. Continuously update and expand knowledge of banking industry trends, products, and services to better serve clients.
  11. Act as a floater, working in various branch locations as needed to provide coverage and support.
  12. Adhere to all bank policies and procedures, as well as federal and state banking regulations.
  13. Maintain confidentiality and security of client information at all times.
  14. Demonstrate a strong work ethic, reliability, and a positive attitude to contribute to a positive team dynamic.
  15. Attend and actively participate in training and development programs to enhance skills and knowledge.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business Administration, Or A Related Field.

  • Excellent Customer Service Skills And The Ability To Build And Maintain Relationships With Clients.

  • Minimum Of 1-2 Years Of Experience In Banking Or Financial Services.

  • Strong Knowledge Of Banking Products And Services, Including Deposit Accounts, Loans, And Investments.

  • Proficient In Microsoft Office And Banking Software, With The Ability To Learn And Adapt To New Systems Quickly.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Relationship Building

  • Cash Handling

  • Teamwork

  • Cross-Selling

  • Financial Products

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Personal Banker I - Floater in Dallas, TX, USA is $33,000-$48,000 per year. This may vary depending on the specific job duties, experience, and qualifications of the individual. Some Personal Bankers may also receive additional bonuses or commission based on sales performance.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 28th, 2025
Apply BeforeJune 27th, 2025
This job posting is from a verified source. 

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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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