
Personal Banker I - Floater
Welcome to Frost Bank, where we believe in building strong relationships with our customers. We are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker I - Floater. As a Personal Banker I, you will have the opportunity to make a meaningful impact on the lives of our customers by providing exceptional service and building trust through proactive banking solutions. If you are passionate about helping others achieve their financial goals, have excellent communication skills, and a strong desire to learn and grow, we would love to have you on our team. Join us at Frost Bank and help us continue our legacy of serving our community.
- Provide exceptional customer service to all clients, building strong and lasting relationships.
- Understand and effectively communicate Frost Bank's products, services, and policies to clients.
- Proactively identify and resolve customer inquiries, concerns, and needs.
- Educate clients on financial goals and assist in developing personalized banking solutions.
- Perform banking transactions including deposits, withdrawals, and account maintenance accurately and efficiently.
- Act as a liaison between clients and other departments within the bank to ensure smooth and timely processing of requests.
- Adhere to all banking regulations and compliance procedures to protect both the bank and its customers.
- Continuously seek opportunities to improve customer satisfaction and retention.
- Participate in ongoing training and development to enhance knowledge and skills.
- Maintain a high level of professionalism and integrity while representing Frost Bank.
- Work collaboratively with team members to achieve departmental goals and objectives.
- Flexibility to work at various branch locations as needed.
- Contribute to the growth and success of the bank by actively promoting and cross-selling products and services.
- Keep abreast of industry and market trends to provide valuable insights and recommendations to clients.
- Uphold Frost Bank's values of integrity, excellence, accountability, and teamwork in all interactions with customers and colleagues.
Excellent Communication And Interpersonal Skills To Build And Maintain Relationships With Clients.
Bachelor's Degree In Finance, Accounting, Business Administration Or A Related Field.
Previous Experience In Banking Or Customer Service, Preferably In A Personal Banking Role.
Strong Knowledge Of Banking Products And Services Including Loans, Investments, And Credit Cards.
Ability To Work Independently And As Part Of A Team, With A High Level Of Attention To Detail And Accuracy.
Financial Analysis
Communication
Sales
Time Management
Attention to detail
customer service
Relationship Management
Cash Handling
Compliance
Problem-Solving
Retail Banking
Cross-Selling
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Personal Banker I - Floater in Pecan Park, Austin, TX 78750, USA is $35,000 - $45,000 per year. However, this may vary depending on the specific company and their compensation policies.
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Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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