Frost Bank

Personal Banker I Floater

Frost Bank

Pearland, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Frost Bank, a leading financial institution with a strong commitment to providing exceptional customer service and innovative banking solutions. We are currently seeking a motivated and experienced individual to join our team as a Personal Banker I Floater. In this role, you will have the opportunity to develop relationships with clients, assess their financial needs, and offer personalized advice and solutions to help them achieve their financial goals. If you are a self-starter with a passion for delivering top-notch service and have a strong understanding of banking products and services, we encourage you to apply for this exciting opportunity.

  1. Develop and maintain positive relationships with clients by providing exceptional customer service.
  2. Assess clients' financial needs and offer personalized advice and solutions to help them achieve their financial goals.
  3. Educate clients on banking products and services, and assist them in making informed decisions.
  4. Process banking transactions accurately and efficiently.
  5. Maintain a thorough understanding of all bank policies, procedures, and regulations.
  6. Continuously seek opportunities to improve the client experience and increase customer satisfaction.
  7. Meet sales and referral targets by proactively identifying and promoting appropriate products and services to clients.
  8. Keep up-to-date with industry trends and changes in banking products and services.
  9. Collaborate with team members to ensure smooth and efficient operations.
  10. Provide support and assistance to other branch locations as needed.
  11. Adhere to all security and compliance protocols to ensure the safety of clients and the bank.
  12. Handle and resolve client complaints and issues in a timely and professional manner.
  13. Maintain accurate and organized records of client interactions and transactions.
  14. Act as a brand ambassador for Frost Bank by promoting its values and mission.
  15. Participate in ongoing training and development programs to enhance job knowledge and skills.
Where is this job?
This job is located at Pearland, TX, USA
Job Qualifications
  • Bachelor's Degree In Business, Finance, Or A Related Field.

  • Strong Knowledge Of Banking Products And Services, Including Loans, Savings, And Investments.

  • Minimum Of 1-2 Years Experience In Banking Or Customer Service.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Customers.

  • Familiarity With Financial Regulations And Compliance Procedures.

Required Skills
  • Account Management

  • Problem Solving

  • customer service

  • Relationship Building

  • Cash Handling

  • Compliance Knowledge

  • Sales Support

  • Risk assessment

  • Organization Skills

  • Loan Processing

  • Cross-Selling

  • Financial Advising

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Personal Banker I Floater in Pearland, TX, USA is between $36,000 and $45,000 per year. The salary may vary depending on the specific employer, years of experience, and additional skills or certifications.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 28th, 2025
Apply BeforeMay 28th, 2025
This job posting is from a verified source. 

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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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