Frost Bank

Personal Banker I - Floater

Frost Bank
Flower Mound, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Frost Bank, a leading financial institution committed to providing exceptional service to our customers. We are currently seeking a highly motivated individual to join our team as a Personal Banker I - Floater. In this role, you will have the opportunity to utilize your financial expertise and interpersonal skills to assist our clients in achieving their financial goals. If you are a driven and customer-focused individual with a passion for the banking industry, we encourage you to apply.

  1. Provide exceptional customer service to all clients of Frost Bank.
  2. Utilize financial expertise to assist clients in achieving their financial goals.
  3. Maintain a thorough understanding of Frost Bank's products and services.
  4. Handle a variety of banking transactions including deposits, withdrawals, and loan payments.
  5. Open new accounts and assist with account maintenance.
  6. Identify and recommend appropriate banking products and services to meet clients' needs.
  7. Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
  8. Adhere to all banking regulations and compliance guidelines.
  9. Actively participate in training and development programs to continuously improve knowledge and skills.
  10. Assist with resolving client inquiries and concerns in a timely and professional manner.
  11. Represent Frost Bank in a positive and professional manner at all times.
  12. Flexibility to work at multiple branch locations as needed.
  13. Collaborate with team members to achieve individual and branch-wide goals.
  14. Stay updated on industry trends and developments to provide informed recommendations to clients.
  15. Maintain strict confidentiality of client information and adhere to data security protocols.
  16. Uphold the values and mission of Frost Bank in all interactions and transactions.
Where is this job?
This job is located at Flower Mound, TX, USA
Job Qualifications

  • Knowledge Of Banking Products And Services: A Personal Banker I - Floater Should Have A Thorough Understanding Of Various Banking Products And Services, Including Checking And Savings Accounts, Loans, Credit Cards, And Investments.

  • Customer Service Skills: Excellent Customer Service Skills Are Essential For A Personal Banker I - Floater, As They Will Be Interacting With Clients On A Daily Basis. This Includes Being Able To Handle Difficult Situations, Resolving Customer Complaints, And Providing High-Quality Service.

  • Sales Experience: The Ability To Sell Banking Products And Services Is An Important Qualification For This Position. A Personal Banker I - Floater Should Have Experience In Sales And Be Able To Meet Sales Targets And Goals.

  • Financial And Analytical Skills: As A Personal Banker I - Floater, One Must Have A Strong Understanding Of Financial Concepts And Be Able To Analyze Financial Information To Make Sound Recommendations To Clients.

  • Organizational Skills: A Personal Banker I - Floater Should Be Highly Organized And Able To Manage Multiple Tasks And Clients Simultaneously. This Includes Managing Their Time Effectively, Maintaining Accurate Records, And Completing Tasks In A Timely Manner.

Required Skills

  • Account Management

  • Communication

  • Sales

  • Time Management

  • Attention to detail

  • Problem Solving

  • customer service

  • Cash Handling

  • Teamwork

  • Adaptability

  • Banking Regulations

  • Financial Advising

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Personal Banker I - Floater in Flower Mound, TX, USA is $38,000 - $52,000 per year. This may vary depending on the specific job responsibilities, level of experience, and the financial institution the individual works for. Additionally, benefits such as health insurance, retirement plans, and bonuses may also impact the overall compensation package for a Personal Banker I - Floater.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 28th, 2025
Apply BeforeMay 28th, 2025
This job posting is from a verified source. 
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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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