Frost Bank

Personal Banker I - Floater

Frost Bank

Dallas, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Frost Bank, a leading financial institution dedicated to helping our customers achieve their financial goals. We are currently seeking a dynamic and customer-focused Personal Banker I - Floater to join our team. As a Floater, you will have the opportunity to work in multiple branches and interact with a diverse group of clients. If you are highly motivated, possess excellent communication skills, and have a strong understanding of banking products and services, we want to hear from you! Join our team and be a part of a company that values its employees and invests in their growth and development.

  1. Greet and welcome customers to Frost Bank, creating a positive and welcoming atmosphere for all clients.
  2. Serve as a knowledgeable and resourceful representative of Frost Bank, providing exceptional customer service and building strong relationships with clients.
  3. Demonstrate a thorough understanding of banking products and services, including but not limited to checking and savings accounts, loans, and investments.
  4. Assist customers with account openings, deposits, withdrawals, and other account-related transactions.
  5. Identify and address customer needs by recommending appropriate products and services that align with their financial goals.
  6. Handle and resolve customer inquiries and concerns in a timely and professional manner.
  7. Maintain accurate and up-to-date knowledge of banking regulations and compliance procedures.
  8. Collaborate with branch staff and managers to meet sales and service goals.
  9. Travel to and work in various branches as needed, providing support and coverage for team members.
  10. Continuously seek opportunities to improve and enhance the overall customer experience.
  11. Participate in ongoing training and development programs to expand knowledge and skills in the banking industry.
  12. Uphold Frost Bank's values and standards, promoting a positive and inclusive work environment.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Strong Customer Service Skills: A Personal Banker I - Floater Must Possess Excellent Customer Service Skills To Provide Exceptional Service To Clients And Assist With Their Banking Needs.

  • Knowledge Of Banking Products And Services: The Candidate Should Have A Thorough Understanding Of Various Banking Products And Services Including Checking And Savings Accounts, Loans, Credit Cards, And Investment Options.

  • Sales And Cross-Selling Abilities: The Role Requires A Candidate With Proven Sales And Cross-Selling Abilities To Promote And Sell Various Banking Products And Services To Clients.

  • Attention To Detail: A Personal Banker I - Floater Must Have Strong Attention To Detail To Accurately Process Transactions And Maintain Client Records.

  • Cash Handling Experience: The Candidate Should Have Previous Experience Handling Cash And Performing Cash Transactions To Accurately And Efficiently Handle Client Deposits, Withdrawals, And Payments.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Attention to detail

  • Organizational Skills

  • customer service

  • Cash Handling

  • Teamwork

  • Sales skills

  • Problem-Solving

  • Financial Knowledge

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Personal Banker I - Floater in Dallas, TX, USA is between $37,000 and $42,000 per year. This may vary depending on the specific company, experience level, and additional benefits offered. Some personal bankers may also receive commission or bonuses based on their performance.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 28th, 2025
Apply BeforeMay 28th, 2025
This job posting is from a verified source. 

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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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