Personal Banker I

Welcome to Frost Bank, where we believe in fostering relationships and providing exceptional customer service. As a Personal Banker I, you will have the opportunity to build meaningful connections with our clients and help them achieve their financial goals. We are looking for a motivated and personable individual with a strong understanding of banking products and services. If you are passionate about helping others and have a drive for success, we would love for you to join our team.

1. Engage with clients in a warm and welcoming manner, reflecting the values of Frost Bank and promoting a positive customer experience.
2. Build and maintain strong relationships with clients, understanding their financial needs and offering personalized solutions to help them achieve their goals.
3. Utilize a thorough understanding of banking products and services to provide comprehensive and accurate information to clients.
4. Act as a trusted advisor to clients, offering guidance and recommendations on various financial products and services.
5. Proactively identify opportunities to cross-sell and upsell banking products and services to benefit clients and increase revenue for the bank.
6. Process client transactions accurately and efficiently, ensuring compliance with all banking regulations and procedures.
7. Conduct thorough needs assessments with clients to determine their financial goals and provide tailored solutions.
8. Collaborate with other departments and team members to provide a seamless and cohesive customer experience.
9. Stay up-to-date on industry trends and changes in banking regulations, and effectively communicate these updates to clients.
10. Meet and exceed sales goals and targets set by the bank, while maintaining high levels of customer satisfaction.
11. Handle and resolve client inquiries and complaints in a timely and professional manner.
12. Maintain detailed and accurate records of client interactions and transactions.
13. Participate in ongoing training and development to continually enhance knowledge and skills.
14. Represent Frost Bank in a professional and positive manner at all times.

According to JobzMall, the average salary range for a Personal Banker I in Plano, TX, USA is $31,977 - $47,213 per year. This range may vary depending on factors such as experience, education, and the specific bank or financial institution the individual is employed by.

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.