Frost Bank

Personal Banker I

Frost Bank

1206 W 38th St, Austin, TX 78705, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Frost Bank, where we pride ourselves on providing top-notch financial services to our community. We are currently seeking a dedicated and customer-focused Personal Banker I to join our team. As a Personal Banker, you will have the opportunity to build relationships with our clients and help them achieve their financial goals. We are looking for someone who is passionate about providing exceptional service and has a strong understanding of banking products and services. If you are a team player with excellent communication skills and a desire to make a positive impact in people's lives, we would love to hear from you.

  1. Provide excellent customer service by greeting and welcoming clients to the bank.
  2. Build and maintain relationships with clients to understand their financial needs and goals.
  3. Educate clients on various banking products and services to help them make informed decisions.
  4. Assist clients with opening new accounts, managing existing accounts, and completing financial transactions.
  5. Continuously stay updated on banking products, services, and industry regulations.
  6. Collaborate with team members to ensure a smooth and efficient customer experience.
  7. Identify opportunities to cross-sell and promote bank products and services.
  8. Handle and resolve client inquiries and concerns promptly and professionally.
  9. Follow all security and compliance protocols to protect clients' confidential information.
  10. Consistently meet and exceed sales and customer service goals.
  11. Maintain accurate and organized client records and documentation.
  12. Participate in training and development opportunities to enhance skills and knowledge.
  13. Represent the bank in a positive and professional manner at all times.
  14. Contribute to a positive and collaborative team environment.
Where is this job?
This job is located at 1206 W 38th St, Austin, TX 78705, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business, Or A Related Field.

  • Minimum Of 2 Years Of Experience In Banking Or Financial Services.

  • Strong Customer Service Skills And Ability To Build And Maintain Relationships With Clients.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Communicate Complex Financial Information To Clients.

  • Knowledge Of Financial Products And Services, Including Deposit Accounts, Loans, And Investments.

Required Skills
  • Communication Skills

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Relationship Management

  • Cash Handling

  • Sales skills

  • Problem-Solving

  • Financial Advising

  • Banking Knowledge

Soft Skills
  • Communication

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Personal Banker I in 1206 W 38th St, Austin, TX 78705, USA is $34,000 - $45,000 per year. However, this can vary depending on the specific bank, experience level, and other factors. It is best to research the specific job and company to get a more accurate salary range.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 18th, 2026
Apply BeforeApril 23rd, 2026
This job posting is from a verified source. 

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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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