Frost Bank is looking for an experienced and energetic Personal Banker to join our team. In this role, you will have the opportunity to use your exceptional customer service skills to assist customers with their banking needs. You will also be responsible for advising customers about banking products and services, processing transactions, and providing excellent customer service.To succeed in this role, you will need to have a high school diploma or GED, at least two years of experience in the banking industry, and a friendly and professional attitude. You should also be comfortable working in a fast-paced environment and have the ability to multitask. Excellent communication and problem-solving skills are a must. If you have a passion for helping others and providing exceptional customer service, then we want to hear from you!
Responsibilities: • Provide exceptional customer service to bank customers • Advise customers on banking products and services • Process customer transactions • Listen to customer needs and respond with appropriate solutions • Identify customer needs and recommend appropriate banking products and services • Maintain customer relationships by providing excellent customer service • Demonstrate a strong knowledge of banking products and services • Remain up to date on banking regulations and policies • Ensure customer information is kept secure and confidential • Follow all banking regulations and procedures • Maintain a professional demeanor at all times • Handle customer complaints and inquiries in a timely manner • Monitor customer accounts and report suspicious activity to management
Ability to work in a team environment
Strong Communication Skills
Excellent Customer Service Skills
Knowledge Of Banking Products And Services
Ability To Multi-Task
Computer Proficiency
Cash Handling Experience
Knowledge Of Bank Regulations
Communication
Sales
Multitasking
Problem Solving
Organizational Skills
Negotiation
customer service
Empathy
Money management
Technical Proficiency
Security Awareness
Accuracy
Banking Knowledge
Financial Advice
Trustworthiness
Communication
Leadership
Public Speaking
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Personal Banker in Victoria, TX, USA is $25,000 to $46,000 per year. The exact salary for a Personal Banker in Victoria, TX, USA depends on factors such as experience, skills, education, and the employer.
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Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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