Frost Bank

Personal Banker

Frost Bank

Victoria, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Frost Bank is looking for an experienced and energetic Personal Banker to join our team. In this role, you will have the opportunity to use your exceptional customer service skills to assist customers with their banking needs. You will also be responsible for advising customers about banking products and services, processing transactions, and providing excellent customer service.To succeed in this role, you will need to have a high school diploma or GED, at least two years of experience in the banking industry, and a friendly and professional attitude. You should also be comfortable working in a fast-paced environment and have the ability to multitask. Excellent communication and problem-solving skills are a must. If you have a passion for helping others and providing exceptional customer service, then we want to hear from you!

Responsibilities: • Provide exceptional customer service to bank customers • Advise customers on banking products and services • Process customer transactions • Listen to customer needs and respond with appropriate solutions • Identify customer needs and recommend appropriate banking products and services • Maintain customer relationships by providing excellent customer service • Demonstrate a strong knowledge of banking products and services • Remain up to date on banking regulations and policies • Ensure customer information is kept secure and confidential • Follow all banking regulations and procedures • Maintain a professional demeanor at all times • Handle customer complaints and inquiries in a timely manner • Monitor customer accounts and report suspicious activity to management

Where is this job?
This job is located at Victoria, TX, USA
Job Qualifications
  • Ability to work in a team environment

  • Strong Communication Skills

  • Excellent Customer Service Skills

  • Knowledge Of Banking Products And Services

  • Ability To Multi-Task

  • Computer Proficiency

  • Cash Handling Experience

  • Knowledge Of Bank Regulations

Required Skills
  • Communication

  • Sales

  • Multitasking

  • Problem Solving

  • Organizational Skills

  • Negotiation

  • customer service

  • Empathy

  • Money management

  • Technical Proficiency

  • Security Awareness

  • Accuracy

  • Banking Knowledge

  • Financial Advice

  • Trustworthiness

Soft Skills
  • Communication

  • Leadership

  • Public Speaking

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Personal Banker in Victoria, TX, USA is $25,000 to $46,000 per year. The exact salary for a Personal Banker in Victoria, TX, USA depends on factors such as experience, skills, education, and the employer.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 24th, 2023
Apply BeforeJune 21st, 2025
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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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