
Mortgage Collection Representative
At Frost Bank, we are looking for a talented Mortgage Collection Representative who will be a key player in helping our customers achieve long-term financial success. In this position, you will be responsible for managing a portfolio of mortgage accounts to ensure timely and accurate collection of payments, while providing our customers with effective communication and problem-resolution services.To be successful in this role, you should possess excellent customer service and communication skills, as well as a strong understanding of loan collection and foreclosure processes. In addition, you must be well-versed in applicable laws, regulations, and ethical standards related to mortgage loan collections. If you are an analytical and organized professional who takes great pride in helping our customers, we want to hear from you!
Excellent written and verbal communication skills
Ability To Work Independently And As Part Of A Team
Strong Customer Service And Problem Solving Skills
Ability To Remain Organized And Prioritize Tasks
Proficient In Microsoft Office And Other Relevant Software
Knowledge Of Mortgage Banking Regulations
Understanding Of The Loan Collection Process
Detail-Oriented With Ability To Review Loan Documents For Accuracy
Banking
Communication
Negotiation
Compliance
Empathy
Organization
Analytical
Patience
Problem-Solving
Collections
Litigation
Decision-Making
Interpersonal
Time-Management
Financial
Communication
Decision Making
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organizational skills
collaboration
Adaptability
According to JobzMall, the average salary range for a Mortgage Collection Representative in San Antonio, TX, USA is $30,000 - $37,500 per year. This range may vary depending on the experience of the applicant, the size and type of the employer, and other related factors.
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Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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