Frost Bank

Mortgage Collection Representative

Frost Bank

San Antonio, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Frost Bank, we are looking for a talented Mortgage Collection Representative who will be a key player in helping our customers achieve long-term financial success. In this position, you will be responsible for managing a portfolio of mortgage accounts to ensure timely and accurate collection of payments, while providing our customers with effective communication and problem-resolution services.To be successful in this role, you should possess excellent customer service and communication skills, as well as a strong understanding of loan collection and foreclosure processes. In addition, you must be well-versed in applicable laws, regulations, and ethical standards related to mortgage loan collections. If you are an analytical and organized professional who takes great pride in helping our customers, we want to hear from you!

Where is this job?
This job is located at San Antonio, TX, USA
Job Qualifications
  • Excellent written and verbal communication skills

  • Ability To Work Independently And As Part Of A Team

  • Strong Customer Service And Problem Solving Skills

  • Ability To Remain Organized And Prioritize Tasks

  • Proficient In Microsoft Office And Other Relevant Software

  • Knowledge Of Mortgage Banking Regulations

  • Understanding Of The Loan Collection Process

  • Detail-Oriented With Ability To Review Loan Documents For Accuracy

Required Skills
  • Banking

  • Communication

  • Negotiation

  • Compliance

  • Empathy

  • Organization

  • Analytical

  • Patience

  • Problem-Solving

  • Collections

  • Litigation

  • Decision-Making

  • Interpersonal

  • Time-Management

  • Financial

Soft Skills
  • Communication

  • Decision Making

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Mortgage Collection Representative in San Antonio, TX, USA is $30,000 - $37,500 per year. This range may vary depending on the experience of the applicant, the size and type of the employer, and other related factors.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 20th, 2023
Apply BeforeMay 22nd, 2025
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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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