IT and Digital Product Owner

Welcome to Frost Bank, where we prioritize innovation and cutting-edge technology to deliver exceptional digital solutions to our customers. We are currently seeking a driven and highly skilled IT and Digital Product Owner to join our dynamic team. As a Product Owner, you will play a crucial role in defining and executing our digital product strategy, ensuring that it aligns with our overall business objectives. We are looking for someone who is passionate about technology, customer-centric, and has a strong understanding of the banking industry. If you have a proven track record of successfully managing and launching digital products, we want to hear from you. Join us at Frost Bank and be a part of revolutionizing the digital banking experience for our valued customers.

1. Develop and maintain a comprehensive understanding of Frost Bank's digital product offerings, including current trends, customer needs, and industry standards.
2. Collaborate with cross-functional teams to define and prioritize digital product roadmap based on business objectives, customer needs, and market trends.
3. Conduct market research and analysis to identify potential new digital products and features that will enhance the customer experience and drive business growth.
4. Define and document product requirements, including user stories, acceptance criteria, and dependencies, to guide product development.
5. Work closely with the development team to ensure timely and successful delivery of digital products, ensuring that they meet business and customer requirements.
6. Act as the main point of contact for all digital product-related inquiries, providing timely and accurate updates to stakeholders.
7. Collaborate with UX and design teams to ensure the user experience of digital products is intuitive, user-friendly, and aligned with business objectives.
8. Monitor and analyze key performance metrics for digital products, making data-driven decisions to optimize and improve product performance.
9. Keep up-to-date with industry trends and best practices in digital banking and technology, and make recommendations for implementing new technologies to enhance the digital product portfolio.
10. Serve as a customer advocate, championing their needs and feedback to ensure the digital products meet their expectations and enhance their overall banking experience.
11. Continuously evaluate and improve the digital product development process to increase efficiency, quality, and customer satisfaction.
12. Collaborate with marketing and sales teams to develop product launch strategies and marketing campaigns to drive adoption and usage of digital products.
13. Train and educate internal teams and stakeholders on new digital products and features, providing necessary support and resources for their successful implementation.
14. Ensure compliance with regulatory requirements and industry standards for all digital products, collaborating with legal and compliance teams as needed.

According to JobzMall, the average salary range for a IT and Digital Product Owner in San Antonio, TX, USA is $80,000-$120,000 per year. The exact salary may vary based on factors such as experience, qualifications, and the specific company or industry.

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.