Frost Bank

Consumer Residential Lending Specialist

Frost Bank

Garland, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about helping individuals and families achieve their dream of homeownership? Do you have a strong understanding of the residential lending industry and a commitment to providing exceptional customer service? Look no further, Frost Bank is seeking a highly motivated and experienced Consumer Residential Lending Specialist to join our team! As a leading financial institution, Frost Bank is dedicated to providing top-notch products and services to our valued customers. We are looking for a talented individual with a proven track record in the residential lending market to help us continue to grow and thrive. If you have a passion for helping others achieve their financial goals and possess the necessary qualifications, we encourage you to apply for this exciting opportunity.

  1. Provide exceptional customer service to individuals and families looking to obtain or refinance a home loan.
  2. Utilize in-depth knowledge of the residential lending industry to guide customers through the loan process.
  3. Build and maintain strong relationships with customers to understand their unique needs and financial goals.
  4. Assist customers in selecting the best loan products and services to meet their specific needs.
  5. Educate customers on the various loan options available and provide guidance on the application and approval process.
  6. Review and analyze customer credit, income, and other financial information to determine eligibility for loans.
  7. Collaborate with other team members to ensure a seamless and efficient loan process for customers.
  8. Keep up-to-date with industry regulations and trends to provide accurate and compliant loan services.
  9. Meet or exceed individual and team sales goals to contribute to the overall success of the organization.
  10. Maintain accurate and organized loan files and documentation for each customer.
  11. Continuously provide feedback and suggestions for improving loan processes and customer experiences.
  12. Represent Frost Bank in a professional and positive manner at all times, both internally and externally.
  13. Act as a brand ambassador for Frost Bank, promoting our products and services to potential customers.
  14. Attend industry events and networking opportunities to expand customer base and develop professional relationships.
  15. Adhere to all company policies and procedures, as well as federal and state regulations.
Where is this job?
This job is located at Garland, TX, USA
Job Qualifications
  • Strong Knowledge Of Residential Lending Regulations: A Successful Consumer Residential Lending Specialist At Frost Bank Should Have A Comprehensive Understanding Of Federal And State Laws, As Well As Company Policies And Procedures Related To Residential Lending. This Includes Knowledge Of The Truth In Lending Act, The Real Estate Settlement Procedures Act, And The Equal Credit Opportunity Act.

  • Excellent Customer Service Skills: As A Representative Of Frost Bank, The Consumer Residential Lending Specialist Should Possess Exceptional Customer Service Skills To Build Relationships With Clients And Provide Them With A Positive Experience. They Should Be Able To Effectively Communicate Complex Financial Information In A Clear And Professional Manner.

  • Experience In Mortgage Lending: A Minimum Of 3-5 Years Of Experience In Residential Mortgage Lending Is Typically Required For This Position. This Includes A Strong Understanding Of Loan Products, Underwriting Guidelines, And Loan Origination Processes.

  • Analytical And Problem-Solving Abilities: The Ability To Analyze Financial Data, Assess Risk, And Make Sound Lending Decisions Is Crucial For A Consumer Residential Lending Specialist. They Should Be Able To Effectively Evaluate Complex Financial Situations And Provide Solutions To Meet The Needs Of Clients.

  • Strong Organizational Skills: The Role Of A Consumer Residential Lending Specialist At Frost Bank Requires Managing A High Volume Of Loan Applications And Paperwork. Therefore, Strong Organizational Skills And Attention To Detail Are Essential To Ensure Accuracy And Efficiency In The Loan Process.

Required Skills
  • Financial Analysis

  • Communication Skills

  • Sales

  • Time Management

  • customer service

  • Relationship Management

  • Credit Analysis

  • Compliance Knowledge

  • Risk assessment

  • Problem-Solving

  • Loan origination

  • Mortgage Lending

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Consumer Residential Lending Specialist in Garland, TX, USA is between $50,000 and $60,000 per year. However, this can vary depending on factors such as education, experience, and the specific company or financial institution the individual is employed with.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 18th, 2026
Apply BeforeApril 23rd, 2026
This job posting is from a verified source. 

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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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